Symptom: 

Attempting to connect to an analyst through GoToAssist and receive an error message ‘Unable to execute the application…’.

Resolution: 

Contact GoToAssist at 855-895-4865 to provide you a file and instructions on running a script to fix the issue. After running the script, an analyst should be able to connect to your machine.

 

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Article Type: 
Product Info
Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Fundraising Online
Abila Elevate
Abila Nonprofit Online
Product Module/Feature: 
-None-
Product Version: 
2017.2
2017.1.1
2017.1
Ranking: 
0

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