You must be logged in and have a current support plan to view the full content of this page.
Click to login »Symptom
Benefit codes with a zero maximum annual amount may calculate negative values.
If you have a value in a benefit and the benefit code is set up as an amount on timesheet and has a maximum annual amount of zero it will attempt to zero out the existing value on every paycheck.
This only happens if the code is an amount on timesheet calculation method. If the code
is a fixed amount or other calculation method this doesn’t appear to happen.
Product Line