Submitted by Sarah_Carter on

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Symptom

When a DrillPoint user logs in through Excel, the DrillPoint Icons are grayed out. Additionally, the organization will display as “Not Selected” and a Report Mode of “N\A






NOTE: Pictured above is the user admin, who is logged in as a Designer, so certain functions are available.  However, notice that Report Refresh is grayed out as well as the report information is not applicable

Product Line