Symptom: 

Activation Error:  Printer not activated, error code -41   received when printing to PDF

Cause: 

AMYUNI Document converter does not function when Go PDF Reader by Sumatra is present.   
 
Note: Third party applications can cause conflicts with printer drivers. Abila has no way of knowing which third party applications can affect the performance or creation of printer drivers.

The solution provided below resolved this particular issue.

Resolution: 

At the workstation having the issue: 

  1. Uninstall the Go PDF Reader

  2. Run bestinst.bat from within the AMYUNI folder of Abila Fundraising 50

  3. Run install.exe within the AMYUNI folder of Abila Fundraising 50

  4. Download Adobe Reader   

Required Tags:

Article Type: 
Product Info
Product Line: 
Abila Fundraising 50
Product Module/Feature: 
Reports
Ranking: 
5

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