DF-FA-030289-Web User Interface-Statement of Revenue and Expenditure by Period Export to Excel Error: ‘Job Was Not Able to be Executed’
When attempting to export a ‘Statement of Revenue and Expenditure by Period to Excel, the message ‘Job Was Not Able to be Executed’ is displayed.
DF-FA-030319-Vendor Information report does not display the ‘Electronic Payments Last Updated Date’ value
The ‘Electronic Payments last Updated date’ value displayed on the vendor record does not display on the ‘Vendor Information List’ report.
Balance Sheet displaying negative totals
When generating the Balance Sheet report, the totals for Assets and totals for Liability and Equity show the same figures but the Liability/Equity totals are negative values.
DF-FA-030347-Web User Interface-MIP Modern - Export to Excel Dropping Report Header
After running the Statement of Revenue and Expenditures and exporting to Excel in MIP Cloud, the report header is removed (Organization name, report name and the From and Through dates).
‘NpsAc32 (Not Responding)’ error when trying to email reports in the portal.mip.com hosted environment
When in portal.mip.com and using MIP Fund Accounting, opening a report and clicking the email button/icon (or PDF Icon) at the top of the screen, an error message of "NpsAc32 (Not Responding)" is displayed. Cancel crashes the program. The issue does not occur for all customers, nor does it occur consistently.
DF-FA-030304-Web User Interface-Internal Server Error when saving changes to Financial Statement format
When saving the changes to a financial statement format, the system spins for a several seconds, then fails and throws an Internal Server Error: Internal Error. The error was logged with the reference #E_c691bea7-edcf-461f-9d29-e6e7efc878e9
DF-FA-030286-Web User Interface-Combining Balance sheet report returns error ‘Could not set the report items.’
When attempting to run a Combining Balance sheet in MIP Modern the error message ‘Could not set the report Items’ displays.
DF-FA-030361-Web User Interface – MIP Cloud- Delay when selecting/running Expanded GL
When attempting to Select (and then run) an Expanded General Ledger report in MIP Modern there is an extreme ‘lag’ or slowness. Once the report is selected and completes, additional slowness or lag is observed when viewing the pages of the report.
DF-FA-030379-Web User Interface- MIP Modern- Exporting the Statement of Activities to PDF results in incorrect column header placement
When exporting a Statement of Activities to PDF in MIP Modern, every other page of the exported PDF does not match the print review. The column headers do not match the correct data column.
The net of the Accounts Payable - Vendor detail transaction lines does not equal the document amount
When saving an A/P invoice, the user receives an error message that the net of the detail transaction lines does not equal the document amount. However, the document amount aligns with the CR/DR totals at the bottom of the screen.
MIP Cloud – Web Interface:
MIP – Classic Interface:
DF-FA-26229-Unable to Save Changes to Statement Format
When attempting to edit/add/delete from Statement Format and clicks Save he receives an error ‘Couldn’t find a match for the mover item: [FSFMT_CREATETOTALS] with keys: {“FSFMT_CT_ITEMID”.44054 577663735,”FSFMT_CT_OUTLINEID”.44054577661381}
Total on Combining Report is Incorrect
A new segment is missing from combining reports.
DF-FA-030265-Normal Trial Balance – when Program Code is removed Program Titles and Report Total changes
Report balances report differently when both the Program Code and Program Title are included in the Content Tab of the Normal Trial Balances than when only the Program Title is included on the Content tab.
DF-FA-030378-Line 30 Column A of Form 990X is pulling incorrect information
Column A of the form 990 line 30 is including the previous year ‘change in fund balance’ in addition to the ending balance of the NAE account.
DF-FA-030371-Someone Else Is Working On \\tsclient\C\FolderName\filename.xls Right Now Please Try Again Later
Applies to MIP Private Cloud Users
When running subsequent reports and using the Excel button, the message ‘Someone else is working in ‘\\tsclient\C\YourFolderName\YourFileName.xls’ right now. Please try again later.’ is returned.