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Hosted RDP connects and then the App closes immediately
Rachel_Ryan
Symptom
After successfully logging into the Customer Portal (portal.mip.com), the user clicks on an icon to launch an application. The application opens – but then immediately closes. The application is running on the remote server, but it is inaccessible on the local computer.
This can affect MIP Classic, WorkFlow Modules, and DrillPoint.
Product Line
How to sign out of the Remote apps in Multi-Tenant
Symptom
When MIP or Microix launches, a new subsequent session will open along with a session that appears stuck or frozen.
Product Line
How To Sign Out Of Remote App In AWS
Symptom
When MIP or Microix launches, a new session will open along with a session which appears stuck or frozen.
Product Line