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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Zipcode field missing on Basic and Address in Import Wizard

Symptom: 

The Zipcode field is not available in the Import Wizard when Admin>Setup>System Options>Region either ZIP Code or ZIP/Postal code is selected
 

Product Line: 
Abila Fundraising Online

Integrating Fundraising Online with Fundraising 50

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

Importing Installment and Ongoing Transactions into Fundraising 50

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

User <> is not allowed access

Symptom: 

Navigator>Abila Fundraising Online>Import does not display all available transactions to import because an error appears in the Online_History table which is not being displayed on the screen indicating that the Account Key needs to be updated from Fundraising Online.
 

Product Line: 
Abila Fundraising Online

DF-FR-Last Name Incorrectly Imports

Symptom: 

During the Fundraising Online import process, the last name of the second registrant appears as the last name field of the initial registrant.

Name as it appears in Fundraising 50



...

Product Line: 
Abila Fundraising Online

What should be considered before importing from Abila Fundraising Online into Fundraising 50

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

SCR - Gift Cards Are Not Created For Free Registrations

Symptom: 

When importing Gifts from Abila Fundraising Online the system does not create $0 Gift cards in Fundraising 50 when the registration is free

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

DF-First Name and Last Name Out of Sync with Address During Fundraising Online Import

Symptom: 

Fundraising 50 is not correctly reading the Fundraising Online data feed when the Registration form has the Multiple Registration option enabled

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

SCR – Insufficient Duplicate Check Data Available to Import This Record

Symptom: 
When attempting to import transactions from Fundraising Online into Fundraising 50 the message ‘Insufficient duplicate check data available to import this record is returned’.  The message is displayed when the View Errors button is selected.

...
Product Line: 
Abila Fundraising Online

DF-FR-21143-Fundraising Online Account Key Corrupted

Symptom: 

The updated Anywhere Private Key delivered from Fundraising Online exceeds the column length in Fundraising 50, causing the field to truncate. 


Product Line: 
Abila Fundraising Online

SCR – Calculated Fee Amount in Installment or Ongoing Transaction Did Not Import into Fundraising 50

Symptom: 

The Calculated  Fee amount associated with an Installment or Ongoing Transaction did not import into Fundraising 50

Product Line: 
Abila Fundraising 50
Abila Fundraising Online

A Donor’s Second ongoing or installment transaction from Fundraising Online imports incorrectly as a Gift instead of a recurring gift or pledge payment (INTERNAL ONLY)

Symptom: 

A Donor’s second ongoing* or installment** transaction from Fundraising Online imports as a gift rather than a Recurring Gift or Pledge Payment transaction type.
 

  • The first import of an *Ongoing transaction from AFO imports into FR50

  • ...
Product Line: 
Abila Fundraising 50
Abila Fundraising Online
Displaying 1 - 12 of 12

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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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