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Symptom:
The payroll session will not transfer to accounting and you receive an error message that states that "The net of the Cash detail transaction lines of <amount> does not equal the document amount of <amount>."
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Symptom:
Attempting to Run Aatrix® for any forms and receiving the error message below:
“Could not create Company Directory.
Program exiting.”
It will be followed by another message:...
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Symptom:
When validating 1099’s, you receive the following Error Message:
If the FEIN Tin Type is Checked, grid must have Company or Full name defined. If Fein Tin Type is Unchecked, grid must have first and last or Full name defined.
...
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Symptom:
When attempting to do an Automatic Update in Aatrix®, you receive the following Error Message:
The updater cannot write one of the program files. The most likely cause of this is that another instance of the program is currently running.
Please make sure...
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Question
When you attempt to produce W2’s for these employees you receive an error that tells you the social security wages are not correct and you cannot continue. How do you resolve this?
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Symptom:
Some of my Vendor and Customer IDs are not available when I try to select them in a drop down listing.
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Symptom:
After installing MIP Fund Accounting, you receive an error message when printing checks that is similar to:
"N:\MIP Share\formats\defapsl.fdt contains an invalid path"
or
“\\servername\MIP Share\…access denied.”
This may also occur when printing...
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Symptom:
Indiana Requiring a State and Local Value in the Aatrix grid
Or
I have employees that do not have Indiana State Taxes but it still says values are required.
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Symptom:
Uploading W-2 Information to Aatrix fails with a parse error message
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Symptom:
User is unable to make entries into editable fields in Aatrix® when going through the test drive mode.
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Symptom:
When attempting to run aatrix for 1099 or W2 get System Error 183: Cannot create a file when that file already exists. Error Creating directory C:\MIP SHARE\Aatrix\Companies\
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Symptom:
When processing forms in Aatrix you get message that Update is required.
User applies the automatic or manual update and continues to get message that the update is required.
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Symptom:
Loading and navigating the 941 quarterly report yields error message “instructions at oxo1f3684....memory cannot be read".
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