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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

How can I enter a credit memo for a vendor?

Product Line: 
Abila MIP Fund Accounting

The Net of the Cash Detail Transaction Line Does not Equal the Document Amount

Symptom: 

The payroll session will not transfer to accounting and you receive an error message that states that "The net of the Cash detail transaction lines of <amount> does not equal the document amount of <amount>."

Product Line: 
Abila MIP Fund Accounting

Message “Could not create Company Directory.” when running Aatrix®

Symptom: 

Attempting to Run Aatrix® for any forms and receiving the error message below:

“Could not create Company Directory.
Program exiting.”



It will be followed by another message:...

Product Line: 
Abila MIP Fund Accounting

How does the Aatrix Electronic filing process work?

Product Line: 
Abila MIP Fund Accounting

Error Regarding FEIN/TIN and Names in Aatrix® 1099 Processing

Symptom: 

When validating 1099’s, you receive the following Error Message:
 
If the FEIN Tin Type is Checked, grid must have Company or Full name defined. If Fein Tin Type is Unchecked, grid must have first and last or Full name defined.


...
Product Line: 
Abila MIP Fund Accounting

Overview of the eFiling Process through Aatrix®

Product Line: 
Abila MIP Fund Accounting

The print alignment is off on one of my Aatrix® forms (most commonly the red federal copy of the 1099). Can I adjust it?

Product Line: 
Abila MIP Fund Accounting

Error “The update cannot write one of the program files…” during Aatrix® Automatic Update

Symptom: 

When attempting to do an Automatic Update in Aatrix®, you receive the following Error Message:
 
The updater cannot write one of the program files. The most likely cause of this is that another instance of the program is currently running.
 
Please make sure...

Product Line: 
Abila MIP Fund Accounting

How do I print a check (or form of any kind) to a different printer?

Product Line: 
Abila MIP Fund Accounting

Considerations Prior to Using Auto-Close Encumbrances

Product Line: 
Abila MIP Fund Accounting

Disabling the Social Security Verification in Aatrix® when Producing W2’s for Employees whose Social Security Wages do not Equal Medicare Wages

Question

 
When you attempt to produce W2’s for these employees you receive an error that tells you the social security wages are not correct and you cannot continue. How do you resolve this?

Product Line: 
Abila MIP Fund Accounting

Missing Vendor or Customer Ids in drop down lists

Symptom: 

Some of my Vendor and Customer IDs are not available when I try to select them in a drop down listing.

Product Line: 
Abila MIP Fund Accounting

How to Print Mailing Labels using Microsoft Word 2007

Product Line: 
Abila MIP Fund Accounting

Invalid Path Error when Printing Checks or Other Forms

Symptom: 

After installing MIP Fund Accounting, you receive an error message when printing checks that is similar to:

"N:\MIP Share\formats\defapsl.fdt contains an invalid path"

or

“\\servername\MIP Share\…access denied.”

This may also occur when printing...

Product Line: 
Abila MIP Fund Accounting

Changing Organizational FEIN/SSN Format for Tax Forms in Aatrix®

Product Line: 
Abila MIP Fund Accounting

Indiana Requiring a State and Local Value in the Aatrix grid

Symptom: 

Indiana Requiring a State and Local Value in the Aatrix grid
 
Or
 
I have employees that do not have Indiana State Taxes but it still says values are required.

Product Line: 
Abila MIP Fund Accounting

Parse Error Uploading W-2 File to Aatrix Website

Symptom: 

Uploading W-2 Information to Aatrix fails with a parse error message

Product Line: 
Abila MIP Fund Accounting

Unable to Make Entries into editable fields in the Aatrix process in Test Drive Mode

Symptom: 

User is unable to make entries into editable fields in Aatrix® when going through the test drive mode.​

Product Line: 
Abila MIP Fund Accounting

How to Reverse an A/P System Generated Check

Product Line: 
Abila MIP Fund Accounting

Correcting A Mistakenly Voided Payroll Check

Product Line: 
Abila MIP Fund Accounting

Aatrix System Error 183: Cannot create a file when that file already exists.

Symptom: 

When attempting to run aatrix for 1099 or W2 get System Error 183: Cannot create a file when that file already exists. Error Creating directory C:\MIP SHARE\Aatrix\Companies\

Product Line: 
Abila MIP Fund Accounting

Why aren’t the current year 1099s or W-2s are available in Aatrix

Product Line: 
Abila MIP Fund Accounting

Aatrix Update Continuously Required

Symptom: 

When processing forms in Aatrix you get message that Update is required.


 

User applies the automatic or manual update and continues to get message that the update is required.

Product Line: 
Abila MIP Fund Accounting

Why does Aatrix wait until just a few days before a filing is due before submitting their filing or mailing the forms?

Product Line: 
Abila MIP Fund Accounting

Aatrix Error on 941 Report

Symptom: 

Loading and navigating the 941 quarterly report yields error message “instructions at oxo1f3684....memory cannot be read".

Product Line: 
Abila MIP Fund Accounting
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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