Executive View User Missing Organizations
Symptom
Executive View user in the system has access granted to different organizations under Security>Maintain Users, but is not able to login to all of them.
Product Line
Hosted - 'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
Symptom
Hosted Aatrix Error Messages:
'An Aatrix optional update is available for the hosted environment. Aatrix forms are not available at this time.'
'Aatrix Optional Update for the hosted environment available'
'Aatrix Mandatory update must be performed on hosted environment'
Product Line
New HR user receives error when logging in
Symptom
A new HR Management user receives the following error when trying to login.
Product Line
Microsoft Remote Desktop Quit Unexpectedly
Symptom
** Applies to Mac users **
When launching MIP Classic or Fundraising 50 from the MIP Portal the message ‘Microsoft Remote Desktop Quit Unexpectedly’ appears.
Product Line
'RemoteApp Error' Error When Logging Into Classic
Symptom
MT Hosting user can log into portal.mip.com but receives an error after starting the RDP process.
Windows cannot start the RemoteApp program.
The following Remote App program is not in the list of authorized programs:
MIP Fund Accounting(MFA)
For assistance, contact your system administrator
Product Line
How do I remove the dollar sign when printing AP checks?
Symptom
When printing checks, the system is printing the numeric Document Amount with a leading dollar sign. However, the check stock already has a dollar sign on it. How can I have the system print without the leading dollar sign?
Product Line