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Abila Grant Management

RemoteApp Disconnected

Symptom: 

When attempting to login to www.abilaonline.com the message:

RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to.  Contact your network...

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Nonprofit Online

How do I install the Microsoft Remote Desktop app version 10.2.X on a MAC to access Abila Online Services (hosted) Abila MIP Fund Accounting and/or Fundraising 50?

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Nonprofit Online

GDPR (General Data Protection Regulation) Compliance

Product Line: 
Abila MIP Fund Accounting
Abila MIP Advance
Abila Grant Management
Abila Fundraising 50
Abila Millennium
Abila Fundraising Online
Abila Nonprofit Online
netFORUM Enterprise
netFORUM Pro
Miscellaneous

DF-GM-21895-Box not ‘Syncing’ with Grant Management

Symptom: 

Sporadic issues with changes in the grant name not being reflect in Box.com.  Additionally, the GM document Field indicates there are attachments but Box doesn’t contain the documents.  

In the Fall of 2017 Box changed additional Security Protocols resulting in the inability to...

Product Line: 
Abila Grant Management

‘Unable to execute the application’ when attempting to connect through GoToAssist

Symptom: 

Attempting to connect to an analyst through GoToAssist and receive an error message ‘Unable to execute the application…’.

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Fundraising Online
Abila Elevate
Abila Nonprofit Online

Abila Resources Login Errors

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Fundraising 100
Abila Millennium
Abila Fundraising Online
Abila Elevate
Abila Nonprofit Online
netFORUM Enterprise
netFORUM Pro
Miscellaneous

Auto-Increment Internal Grant and Program ID

Product Line: 
Abila Grant Management

DF-GM-21954-Grant Success Measures Forecast report returns no data for Subjective Measures

Symptom: 

The Grant Success Measures Forecast report only runs for Quantitative Measure types. It will not run for any success measure that are setup for Qualitative(Subjective) types.

Product Line: 
Abila Grant Management

DF-GM-20070-Budget Worksheet Disappears upon Save

Symptom: 

After saving a Grant Management Budget Worksheet then making a change or adding additional amounts and then selecting Save a second time, all information is erased from the screen.

Product Line: 
Abila Grant Management

Grant Management Error Message: Cannot locate SQL Server Reporting Services

Symptom: 

When running a report in Grant Management, you receive the following error message:  

“Abila Grant Management cannot locate SQL Server Reporting Services. Please contact your system administrator.”


...
Product Line: 
Abila Grant Management
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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Address:
10800 Pecan Park Blvd., Ste. 400
Austin, TX 78750
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Email:
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