Answer
PLEASE NOTE:
Citrix is an unsupported environment for FR50 and is not covered by your Abila Maintenance & Support Agreement. FR50 uses ODBC Data Source Administrator to establish connection to the server where the database resides.
In a windows environment, the shortcut for FR50 (desktop icon) uses the following target (path to the executable):
"C:\Program Files (x86)\Abila Fundraising 50\FRLauncher.exe" /app:1 /arg:SageFR50
The following information is provided as a courtesy to our Abila customers but falls outside the scope of your support agreement; therefore other than the information below, we would not be able to provide any additional assistance
In Citrix Studio > Application Settings:
Original path is: %Program Files (x86)%\Abila Fundraising 50\FRLauncher.exe
Command line argument (optional) is usually: /app:1 /arg:SageFR50
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Edit path by removing FRLauncher.exe
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Insert FR50 and a space along with SageFR50
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Should read as follows: %Program Files (x86)%\Abila Fundraising 50\FR50 SageFR50 (Note: this is not case sensitive)
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Leave Command line argument blank
Article Type
Product Info
Product Line
Fundraising 50
Product Module/Feature
Installation
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