We have a few options for you to choose from when you need to update your Primary Contact, to make adjustments to your contact list, or to update your own contact information:

You can contact Abila at

For netFORUM Enterprise or Memberfuse, contact your Customer Account Manager directly.
For Freestone, contact your Account Director directly.
For all other products contact  your Customer Account Manager @800-647-3863 press 1 for Sales and the applicable menu option OR email 


Access Support thru Chat (select the option for Community/KB/Support Portal  from the product menu), or log a web case from the Support portal  (select Support Portal as the product) for assistance.


To update your communication opt out preferences or newsletter subscriptions, visit our Subscription Center and follow the on-screen prompts.

If you need to update your email address on file with Abila, please see KB 14546 for instructions.


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