Symptom
When exporting reports receive the following error message:
Error Exporting Report. Object reference not set to an instance of an object.
Cause
1.) The IIS may be using a different temp folder than c:\windows\temp.
2.) The reporting servers QUEUE folder has orphaned QQQ or TMP files
2.) The reporting servers QUEUE folder has orphaned QQQ or TMP files
Resolution
1.) On the IIS, check Windows Environmental Variables under My computer>Properties>Advanced>Environment Variables. Check for C:\temp and C:\windows\temp as they both may need full permissions for Anonymous Access User (IUSR) and NETWORK SERVICE on the IIS.
2.) On the reporting server access the C:\QUEUE and delete any orphaned QQQ or TMP files.
2.) On the reporting server access the C:\QUEUE and delete any orphaned QQQ or TMP files.
Article Type
Product Issue
Product Line
Millennium
Product Module/Feature
Reporting
Reports
Product Version
2013.5
Ranking