Submitted by 334 on
Symptom
 
When exporting reports receive the following error message:

 

Error Exporting Report. Object reference not set to an instance of an object. 

Cause
1.) The IIS may be using a different temp folder than c:\windows\temp.  

2.) The reporting servers QUEUE folder has orphaned QQQ or TMP files



 
Resolution
1.) On the IIS, check Windows Environmental Variables under My computer>Properties>Advanced>Environment Variables.   Check for C:\temp and C:\windows\temp as  they both may need full permissions for Anonymous Access User (IUSR) and NETWORK SERVICE on the IIS.  



2.) On the reporting server access the C:\QUEUE and delete any orphaned QQQ or TMP files.
Article Type
Product Issue
Product Line
Millennium
Product Module/Feature
Reporting
Reports
Product Version
2013.5
Ranking
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