Symptom: 

Error received when running Analytical Report: Upgrade Downgrade in Annual Donors:

 
Cause: 

The Giving Level Set selected on the Option tab of the report contains a minimum amount that is greater than 0.  All Giving Level Sets must start with 0 as a minimum dollar amount. ($.00)

Resolution: 

  1. Access Administration>Setup>Giving Levels

  2. Highlight the applicable Giving Level Set

  3. Edit the starting minimum amount to $.00

  4. Save & Close

  5. Re-run report 

Additional Information: 

From Fundraising 50 Help:

Giving Levels: The system displays the giving levels for the Standard and Alternate Giving Levels sets; however, you can edit this information if needed. When entering a New Set, you must complete the display information for each minimum amount. All Giving Level Sets must start with 0 as a minimum dollar amount.

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Article Type: 
Product Info
Product Line: 
Fundraising 50
Product Module/Feature: 
Reports
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