Symptom
After upgrading to v2014 running saved reports created from Donor Statement in prior versions returns:
Error Number: 39
Error accessing external object property val at line 29 in function nf_get_val of object n_report_format.
Cause
The issue has been confirmed as a product defect and has been reported to our Research and Development team
Resolution
While a full resolution is unavailable currently, we offer the following workaround(s) in the meantime:
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Edit the criteria of the saved report to fit need of report run.
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Select Save As Query in Navigator>Enter Title for saved query>OK.
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Select OK>Reports button
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Navigator>Financial>Standard Report>Donor Statement
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Setup>Change Query>Open Query and select the saved query.
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Report runs without issue.
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Delete the previously saved report from all menus.
Article Type
Product Defect
Product Line
Fundraising 50
Product Module/Feature
Reports
Product Version
2014.0
Ranking