Submitted by 163 on
Symptom

Total Paid + Remaining Schedule is out of balance on the Pledge Payment Schedule 

Cause

When a pledge payment is split using the Split Gift feature, the Total Paid + Remaining Schedule is out of balance on the Pledge Payment Schedule when Fund and/or Purpose are updated

Resolution

Do not use the split gift option when making multiple pledge payments from a single funding source, create individual pledge payments transactions for the pledge you are attempting to pay down

Article Type
Product Defect
Product Line
Fundraising 50
Product Module/Feature
Gift Entry
Ranking
No votes yet