Symptom: 

Totals on event card do not balance with individual event tabs

Cause: 
Unknown
Resolution: 
  • Note:  The following procedure is run at the server
 
  1. Download the Event Table Reset SQL Script to your server desktop:  Event Script
  2. In FR50 go to File > Backup > OK and run the local backup utility
  3. At the server Start > Programs > Microsoft SQL Server 20XX > SQL Server Management Studio Express
  4. Connect to the FR50 instance
  5. Object Explorer > Databases > database with issue, right click > New Query
  6. File > Open > Desktop then select the FR50_Events_Table_Reset_SQL_Script.SQL file
  7. Select Execute to run the script

Required Tags:

Article Type: 
Product Issue
Product Line: 
Abila Fundraising 50
Product Module/Feature: 
Events
Product Version: 
2016.1.1
Ranking: 
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