Symptom: 

When users using a Mac are attempting to create the Default Folder path in Fundraising 50 a message is returned 'access is denied'

Cause: 

The Microsoft RDP application is out of date

Resolution: 

Install the latest version of Microsoft Remote Desktop from the Apple Store.  For specific instructions see KB Article 9761 for installation instructions.

Required Tags:

Article Type: 
Product Issue
Product Line: 
Abila Fundraising 50
Product Module/Feature: 
Technical
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