Answer: 
1. Check the domain URL is listed in IE trusted sites
2. Check other browsers
3. Check IUSR and queue user belongs to Administrator's group
4. IUSR and queue user have access to required folders
5. IUSR and queue user have required regkey access
6. Reg keys match between all servers
7. Check IIS authentication is set to local anonymous user
8. Check MillApp Pool is set to local anonymous user
9. Make sure pop up blocker setting in IE have servers listed in Allowed sites
10. Upload an attachment using the server IP address but not the UNC path
11. If successful, have IT team review DNS server setting to configure access

Required Tags:

Article Type: 
Product Info
Product Line: 
Abila Millennium
Product Module/Feature: 
Biographical
Product Version: 
2014.1

Optional Tags:

Database Engine: 
SQL Server 2012
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