Symptom: 

When a user enables the Tickler feature then selects User>Tickler the system freezes.

FR50  can only be shutdown using Task Manager.  

When the user logs back into FR50, the following message is produced:

 “Loading Security Information” and the system freezes.

Cause: 

Corrupt login.

Resolution: 

Create a new login as any attempt to login using the above ID will cause the system to freeze.  System becomes inaccessible for this login. 

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Article Type: 
Product Issue
Product Line: 
Abila Fundraising 50
Product Module/Feature: 
Administration
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