Symptom
My organization has MIP in one branch office and we use another product in our other location. These offices have their own Customer Accounts.
Why am I not able to view or post to both Communities?
Cause
Our Communities are gated based on the maintenance and support agreement your organization subscribes to on the main account where your contact record resides.
If you can only view and post in one Community, entitlement has not been set up for satellite or sub-accounts.
Resolution
To resolve this issue and be able to view or post to additional Product Communities, contact Support Triage so that we can explore the entitlement options as applicable for your unique organization.
Article Type
Product Info
Product Line
Miscellaneous
Product Module/Feature
-None-
Ranking