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Removing Stuck EFT or Direct Deposit Items
Symptom
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
Product Line
Payroll Calculation Fails Due to Missing Calculation Schedule
Symptom
You can watch our instructional video on Payroll Calculation Fails Due to a Missing Calculation Schedule by clicking here
Supplemental/Regular payroll calculation fails with message “The calculation schedule for the processing group XX is missing. No checks were calculated.”
Product Line
DF-FA-030251-Unable to save the ACH – An invalid path or filename has been selected
Symptom
When trying to save the ACH file an error is generated that the path is incorrect or the name that displays is the last ‘used’ file name.
Product Line
DF-FA-030322-Web User Interface-MIP Modern-Updating email address in employee profile updates ‘Banking Information Last Updated’ time stamp
Symptom
Updating an email address on an employee record in MIP Modern, updates the ‘Banking Information Last Updated’ date which triggers a Pre-note and a check to generate for a Direct Deposit Employee.
Product Line
DF-FA-Web User Interface-030302-Payroll vouchers do not print immediately after checks
Symptom
DF-FA-Web User Interface-030302-Payroll vouchers do not print immediately after checks
Product Line
DF-FA-Web User Interface-030306-Accrual dates ignored when transferring Payroll to Accounting
Symptom
When Transferring Payroll to Accounting in MIP Modern, any Accrual Dates/Percentages entered are ignored and the effective date remains the date of the check.
Product Line