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DF-FA-22501-Multicurrency Revaluation Left Balances on AR Aging Report
Symptom
It appears that the revaluation left an outstanding balance for the customers that should have been removed with ARM transactions that followed the ARR. There was ARM transactions, but the customer still shows the negative and positives on the AR Aging report. If you try to apply the negative and positive balances to each other through a $0 ARC, they are not available. If you add the Source Current Column to the AR aging column, it is 0.
Product Line
DF-FA-23375-Customer Statements ignore date range
Symptom
Customer statement ignores the ‘Print Past Due Statements Only’ selection. The statement prints all invoices with any due date for the customer.
Product Line
DF-FA-21505-Summary AR Ledger includes all activity for invoices if the Invoice/Credit Description column is added to Content
Symptom
The Summary AR ledger report produces results for every invoice/receipt entered for the year, showing separate debit and credit lines for the invoice and receipt respectively.
Product Line
DF-FA-21511-Charge Type Filter Causes No Records Error
Symptom
Error message saying “There are no records available for the selected criteria.” when running a Billing Group Report with filter for Charge Type.
Product Line
DF-FA-21609-Able to apply the same invoice to multiple receipts in the same ARC session
Symptom
During an Accounts Receivable Receipt session, the same invoice can be applied to multiple Receipts.
Product Line
DF-FA-21035-A/R Invoice UDF prevents Transaction Line flow-thru
Symptom
The presence of AR Invoice UDF prevents A/R Invoice Detail UDFs from successfully Flowing-thru to ARS transaction lines.
Product Line
DF-FA-21040-A/R ‘Flow-Thru’ UDF prevents the creation of ARS transactions
Symptom
The Accounts Receivable ‘Create Transactions’ process will freeze when a ‘Flow-thru’ User Defined Field - AR Invoice (ARS) to AR Receipt (ARC)-is being used.
Product Line
Outstanding Invoices do not display within an AR receipt session
Symptom
Outstanding Invoices do not display within an AR receipt session
Product Line
DF-FA-21082-AR Invoices calculating zero when the Charge Code‘s calculation method is ‘PA’ and the filter contains a ‘Compares To’ with an ‘in’
Symptom
After calculating A/R invoices with a charge code that contains a PA Calculation Method and a ‘Compares To’ with an ‘in’ in the filter, the resulting amount is zero on the Invoice.
Product Line
DF-FA-22032-AR Prepayments display as positive amounts in the Original Amount column of Display Customer Balances
Symptom
AR on Account prepayments display as positive amounts in the Original Amount column of Display Customer Balances. The Original Amount and Outstanding Balances should both display as negative.
Product Line
DF-FA-25606-Unable to rename Cash Only Customer
Symptom
Cannot rename a Cash Only customer. According to the product guide and the online help, “Customer IDs designated as Cash Only can be renamed but not merged.”
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DF-FA-25616-AR Invoices Calculating Sales Tax $.01 Rounding Incorrectly
Symptom
When Calculating AR Invoices, the Sales Tax is incorrectly rounding the last cent.
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DF-FA-25701-Display Customer Balances OARB including ARP’s
Symptom
Display Customer Balances is including prepayments when OARB (Open AR invoices) is selected.
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DF-FA-24575-Typing a Customer ID in Charge Codes does Not Display Customer Name
Symptom
Customer Name does not populate when typing in the Customer ID in Enter One-Time Recurring Charges.
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DF-FA-23461-MIP appears to be ‘locked’ when Printing/Emailing AR invoices
Symptom
MIP appears ‘locked’ when printing/emailing A/R calculated invoices because the focus has changed, displaying the processing message ‘behind’ MIP.
Product Line
DF-FA-25239-Merged Customer Loses Admin Info for Historical Invoices
Symptom
After merging customers, all administrative information is removed from historical invoices (such as Customer ID, Customer Name, Billing Address, Service Address, and Payment Terms days change to 0).
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