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DF-FA-030251-Unable to save the ACH – An invalid path or filename has been selected
Symptom
When trying to save the ACH file an error is generated that the path is incorrect or the name that displays is the last ‘used’ file name.
Product Line
DF-FA-21002-Previously emailed payroll vouchers still showing in current email voucher preview
Symptom
Emails from the prior payroll run(s) display on the Email Preview Screen during the Print/Email Checks and Voucher process. The emails display but the PDF does not actually exist to send and no emails are created from the prior runs only from the current run.
Product Line
DF-FA-Web User Interface-030335-When using MIP Modern to resend Payroll Vouchers - SSN is included in the Preview
Symptom
When resending a payroll email from MIP Modern the SSN is included in the format in ‘Preview’.
Product Line
MIP Cloud - Web User Interface – How to add Missing Calculation Schedule when Payroll Calculation Fails
Symptom
Supplemental/Regular payroll calculation fails with message “The calculation schedule for the processing group XX is missing. No checks were calculated.”
Product Line
DF-FA-030455-Unable to Save ‘Other Local Tax –Percent of Annual Wages with Cap Option’ with a Cap greater than $100 in MIP Modern
Symptom
In MIP Modern when setting up an Other Tax, the ‘Taxable Amount Under’ field is not retaining the amount entered.
Product Line
DF-FA-030457-Web User Interface-‘Employee Completed W4 prior to 2020’ checkbox does not stay checked after saving changes
Symptom
After selecting the checkbox ‘Employee completed W-4 Prior to 2020’ and then saving, the checkbox does not stay checked.
Product Line
DF-FA-26475-Export to Excel missing column for Quick Timesheets
Symptom
Column missing for Hours Taken and Amount after exporting the Quick Timesheets report to Excel.
Product Line
DF-FA-030332-Review Modify Calculated Payroll adjustments for Workers Compensation Codes are incorrect
Symptom
Unable to make needed adjustments in Review/Modify Calculated payroll for Workers Compensation.
Product Line
DF-FA-030278-Palau Annual State Tax Rate Calculation Incorrect
Symptom
Calculation of Palau Annualized tax is calculating incorrectly.
Product Line
Unable to Find Previous Filing History in Aatrix
Symptom
Have completed a filing through Aatrix. I go back and select “History” and the History screen comes up but is empty.
Product Line
Removing Stuck EFT or Direct Deposit Items
Symptom
After creating an ACH or direct deposit file, the items used to create the file do not clear from the window. The items still exist as criteria to select and create a new file. Or the items have cleared but there is a warning telling the user to clear the file.
Product Line