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Error ‘The activation code is invalid. Enter a valid activation code.’ Launching MIP Workstation
Symptom
Logging into MIP workstation and the error below opens before the MIP login window opens after sudden loss of power.
![](/sites/kb/files/activation.png)
Product Line
DF-FA-26880-Unable to add HR tables to new MIP database
Symptom
Unable to add HR tables to a new MIP database with the message ‘When adding HRMS module you must login as the NPS user’.
Product Line
Rest API Blocks Installation of Automatic Tax Update
Symptom
Attempting to Install the Automatic Update via the Workstation Update tool. Get the following error message
Please close the following Applications before starting installation
Abila.MIP.Advance.OutofProc.RemoteProvider
Abila.MIP.Advance.ServerMIPAdvanceService
Product Line
Why does Bank Reconciliation use Document Date rather then Effective Date?
Symptom
Why does Bank Reconciliation use the Document Date as the item's cut-off date instead of the Effective Date?
Product Line
Why can't I edit posted documents in MIP Fund Accounting?
Symptom
Why can't I edit posted documents in MIP Fund Accounting?
Product Line
System Printing Checks for Direct Deposit Employees
Symptom
When doing a payroll for Direct Deposit Employees, voucher formats are not available on the dropdown and the system is wanting to print a check.
Product Line
REST API process Cannot be Executed due to Insufficient Rights with User with Full Rights
Symptom
Attempting to make a REST API call and getting a message about insufficient rights. The UserID used by the REST API has full rights to the processes involved.
Product Line
NAE or Fund Balance account has a different balance on filtered vs unfiltered report
Symptom
I am having problems with the balance for my Fund Balance/ Net Asset Equity (NAE) account. When I run a report that includes all my accounts, I look at the balance for my NAE account and it is one value. I then run the same report filtered for my NAE account and get a different balance. Why are they not the same and which one is correct?
As an example, I am running a trial balance for the entire organization vs a General Ledger filtered for the NAE account.
Product Line
Encountered a hardware I/O error while printing a custom check form
Symptom
An error is triggered when printing Accounts Payable checks with a custom check form. The error: NpsAc32 – Encountered a hardware I/O error while accessing…(a file path is listed).”
![](/sites/kb/files/encountered_1.png)
Pay Selected Invoices > Select the session ID > Click OK in the pop up Print Checks window and then the error pops up.
Product Line
Removing Favorited Shortcuts in Cloud (MIP Classic/UI)
Symptom
The Favorited shortcuts when Exporting (or Importing) files by default are pointing to locations on the virtual PC, such as “This PC” or “C drive” or “Desktop”
Product Line
Screen Widgets Not Displaying Correctly in some Physical Displays from MIP On-Premises
Symptom
Certain screens in on-premises edition of MIP are not rendering as expected, for example when choosing a file location to save.
![](/sites/kb/files/widgets1.png)
![](/sites/kb/files/widgets2.png)
![](/sites/kb/files/widgets3.png)
Product Line