"Error logging on to the report" occurs when running a Profile report
Symptom
Running the Giving Profile report the above error occurs.
All other Profile reports work fine, just this one particular report does not work
Product Line
One of the standard Crystal formats available as a profile report (a.k.a. yellow button report) is the biographical summary with photo.
It is creating a PDF as it should, but the photo is either squished or stretched to fit the space. Crystal is finding the photo but then distorting it.