DF-FA947-Unreconciled difference changes on view
Unreconciled difference changes by 1 cent depending on view
Bank Reconciliation Register Shows Zero for Items with Value
On the summary sheet of the Bank Reconciliation Register one or more of the areas does not display a value, i.e. the value is zero (Balance per books for example) but on the Summary Tab in Bank Rec a value does exist. This causes the unreconciled Difference on the report to be incorrect.
Example:
Summary Page of the Report
DF-FA-030439-Unable to Print Bank Rec Report – message in use by another user
When attempting to print the Bank Rec Report, the message ‘This Bank Reconciliation is currently open by another user, therefore the report cannot be generated.’ displays.
DF-Web User Interface-FA-27290-MIP Modern Bank Rec ‘Unreconciled Difference’ summary screen incorrect
In MIP Modern the Unreconciled Difference on the summary screen of Bank Reconciliation is not matching the unreconciled difference of the specific bank rec.
DF-FA-030327-Web User Interface-Void Check screen fails to load any checks in MIP Cloud
The void check screen in MIP Modern is not displaying the 2300+ checks that display in classic and void check session is unable to be completed in MIP Cloud.
DF-FA-Web User Interface-27074-Bank Reconciliation Summary Export has Incorrect Values in Modern
Summary Amounts on Bank Reconciliation Report are not matching the actual values.
DF-FA-27268-Modern Bank Feed Security Missing from Newly Provisioned Customers in MT
Unable to see or setup rights to connect to financial institution. Cannot use bank feed.
Info on Bank Rec Troubleshooting
Analyst Guide to Trouble shooting
DF-FA-Web User Interface-26943-Unable to Clear Item in Bank Rec
In MIP Modern when clearing items in Bank Reconciliation, some documents do not remain cleared.
DF-FA680-Able to Create a Duplicate Reconciliation ID when exiting software
Duplicate Reconciliation ID can be created on exit of the module.
DF-FA-030328-Web User Interface-Clearing multiple items with the same document number within the same bank rec will result in only one of those items remaining cleared
Clearing multiple items that have the same document number, within the same bank rec, results in only one of those instances remaining cleared.
DF-FA-Web User Interface-030262-MIP Modern-User unable to see rights to be granted to bank feed
Unable to see or setup rights to connect to financial institution. Cannot use Bank Feed.
DF-FA-030316-Web User Interface—MIP Modern-Internal Server Error when attempting to clear items in Bank Rec
When attempting to clear items in Bank Rec in MIP Modern, the message ‘Internal Server Error Internal Error.’ Displays.
DF-FA-030362-Web User Interface-Bank Feed Status Connected – No Bank Feed Data Showing on Bank Rec
Bank Feed Status shows all 3 accounts Connected. However, one cash account is receiving an error when attempting to create a bank rec – ‘An Unexpected error occurred while saving Finicity transactions’.’
DF-FA-27072-Bank Reconciliation showing Reconciliation ID’s ‘Locked/Unlocked’ simultaneously
Bank Reconciliation ID’s that show as ‘Locked’ from the search window show as ‘Unlocked’ once selected.
DF-FA-17324-Reconciled Bank Balance Does Not Calculate Correctly
Reconciled bank balance not calculating correctly and causing an unreconciled difference.
DF-FA-030397-Suspense Line Items are deleted after creating Bank Reconciliation ID for the next period
When entering a Suspense item in MIP Cloud, and then starting a new bank reconciliation for the next month without locking the first bank reconciliation, all suspense Items are deleted from the first Reconciliation ID and the second Reconciliation ID.