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Entering Foreign Address for 1099/W2’s
Question
I need to enter a employee/vendor with a foreign address but am having problems. The restrictions on what data it will except in the vendor/employee information prevent me from putting in the foreign address information.
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DF-FA-030486-The same earning code displays different rates in an employee’s paystub due to rounding
Symptom
Payroll is inconsistently rounding values and is not loading, calculating, and printing the same rate for the same earning code.
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Cannot Change Employee Status to Terminated
Symptom
The employee cannot be changed to Terminated status. You receive an error message that states “The status cannot be changed because there is a current Timesheet or Payroll Calculation for <Employee>.”
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DF-FA-030274-Vendors and employees with multiple lines of address are passed to Aatrix with multiple lines combined onto one line
Symptom
MIP passing multiple lines of address information into 1 field which is causing addresses to be truncated and therefore incomplete for mailing 1099s and W2’s.
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DF-FA-030003-MIP crashes when processing setup/adjust employee balances
Symptom
When making entries into Setup/Adjust Employee Balances, MIP unexpectedly closes.
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Error Unable to Transfer to Accounting
Symptom
You can watch our instructional video on Unable to Transfer Payroll to Accounting by clicking here
An error message was received during the transfer of Payroll to Accounting.
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DF-FA-030491-Oregon State Withholding incorrect
Symptom
Oregon State withholding tax is ‘under’ withholding for some employees.
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Employee Setup Questions
Question
Can I delete an Employee ID and its associated information?
Answer
An Employee ID can only be deleted if the Employee ID has never had a recorded payroll transaction. You can set the employee status to “T” (Termi
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GL XXXX Is Discontinued
Symptom
The payroll session will not transfer to accounting and you receive an error message that states "GL XXXX is Discontinued."
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DF-FA-20036- Email address for emailing vouchers does not default to the Email Address entered on Address Tab of Employee Information
Symptom
The email address from the Address tab of an employee does not flow to the email address field on the Email Tab as indicated in the documentation
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DF-FA-19679-Error ‘Column ‘tblPREE.dtmTerminated’ is invalid’ when running the Leave Liability report
Symptom
Including Service Years on the Leave Liability Report produces the following error message when printing report to screen.
Column ‘tblPREE.dtmTerminated’ is invalid in the select list because it is not contained in either an aggregate function or GROUP BY clause.
(Continues with references to tblPREE.dtmTerminated and tblPREE.dtmHired)
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DF-FA-19859-Payroll Report ‘Employee Bank Information’ will not run from Process Manager
Symptom
After editing the Payroll Report-Employee Bank Information from the Process Manage and attempting to run to screen no report displays. All subsequent reports selected to be run to screen will not display to screen.
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DF-FA-19224-Calendar selection missing from Pay Date filter when running Quick Calculated Check Register Report from Process Manager
Symptom
The Calendar selection is missing from the Pay Date filter when running the Quick Calculated Check Register from the Process Manager and adding Pay Date to the Content Tab.
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