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SMTP Failure : Net_io_connectionclosed
Symptom
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.
Customers using Office365 Exchange email can experience this error message when sending email in MIP.
The system has detected a connectivity issue that affects the ability to send emails.
Failure sending mail. Unable to read data from transport connection:net_io_connectionclosed.
Product Line
Multi-Tenant Hosted - GMAIL recipient has failed SMTP error 550-5.7.26
Symptom
MIP online hosted Customers using our Hosted SMTP server email settings found in https://kb.communitybrands.com/article/what-smtp-settings-do-i-use-abila-private-cloud, may find Gmail is rejecting emailed Payroll Vouchers or other emails where the “From” address is from your domain.
Product Line
535 5.7.139 Authentication unsuccessful
Symptom
We are providing the information in this article as a courtesy to our MIP customers. Assistance with troubleshooting of your Office365 Exchange email settings falls outside of the scope of your MIP Maintenance and Support Agreement.
Unable to send SMTP emails though MIP
Product Line