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DF-FR-23713-Help buttons and navigator Help On feature open to incorrect help files after upgrade to FR50 version 2018.1
Symptom
Help buttons and navigator Help On feature open to incorrect help files after upgrade to FR50 version 2018.1
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8.1 Conversion Utility Error: cards_to _print.txt does not exist
Symptom
Error message converting your database from v8.02 to v8.1.
Please note: If you received this error, your database conversion was not successful.
Conversion Utility
Loading cards_to_print
Cannot bulk load. The file “C:\SageFR50 Share\bin\card_to_print.tx” does not exist.
Reference 37000.
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Connection Terminated–Fundraising 50 Times Out While Idle
Symptom
Fundraising 50 “times out” after a period of inactivity
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Unable to Create Export File
Symptom
When attempting to create an Excel File from a report, the following error message appears:
Unable to create the Excel file. The file may be in use. Close Excel and try again.
Abila Multi-Tenant Private Cloud users see KB 9996 for a resolution
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How can I change the format of the Date and Currency merge fields in Word?
Question
How can I change the format of the Gift Date and Gift Amount merge fields in Microsoft Word after merging from Fundraising 50 so they are more appropriate to the correspondence?
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Page cannot be displayed due to internal server error logging in to Millennium
Symptom
↵Logging into Millennium "Page cannot be displayed due to internal server error" after virtual machine was cloned.
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'Username' is not a valid login or you do not have permissions error in change password log
Symptom
The 'sa' account is trying to change a user's password in the Millennium user interface.
The password is changed successfully but the change password log file indicates the following message:
2016/5/5 14:16:03==Password Change Attempt for User: abcdefg
Attempt Password Change on Primary Server for User: abcdefg
[Microsoft][ODBC SQL Server Driver][SQL Server] 'abcdefg' is not a valid login or you do not have permission
*SQLExecDirect Error: [Microsoft][ODBC SQL Server Driver][SQL Server] Invalid object name 'userlist'.--S002 Statement: DSN=Web SQL;UID=millennium_admin
2016/05/05 14:16:03==Password Change for User: abcdefg has failed.
The password is changed successfully but the change password log file indicates the following message:
2016/5/5 14:16:03==Password Change Attempt for User: abcdefg
Attempt Password Change on Primary Server for User: abcdefg
[Microsoft][ODBC SQL Server Driver][SQL Server] 'abcdefg' is not a valid login or you do not have permission
*SQLExecDirect Error: [Microsoft][ODBC SQL Server Driver][SQL Server] Invalid object name 'userlist'.--S002 Statement: DSN=Web SQL;UID=millennium_admin
2016/05/05 14:16:03==Password Change for User: abcdefg has failed.
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Unable to Edit Financial Statement Formats
Symptom
When you try to edit a financial statement format, nothing happens after clicking on the Create Outline tab
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Unable to print from FR50 Private Cloud (hosted environment)
Symptom
Only one of my printers is available to print from the Private Cloud environment
or
None of my printers are available to print from the Private Cloud environment
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SCR: Unable to Retrieve Valid Activation Code After v2022 Upgrade
Symptom
When logging into Fundraising 50, version 2022, the message returned is:
Activation Code:
Unable to retrieve valid activation code
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