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Unable to Create a Reconciliation ID in Version 13.4
Symptom
In version 13.4 I now have to create a new reconciliation ID in order to do bank rec. When I try typing in a reconciliation ID after hitting the new button I get an error message that I don’t have rights to add.
Product Line
Reconciliation Register does (not) display (un)locked Suspense Items
Symptom
After locking two consecutive Reconciliation ID’s (e.g.: A and B), then run the Reconciliation Register report for B, report shows suspense items for A and B. If only A is locked, B’s report only shows its own suspense items. If both are unlocked, it shows both.
Product Line
Suspense Items are missing on Bank Reconciliation
Symptom
Previously entered Suspense Items are missing if the magnifying glass is used instead of the drop down menu to access a specific Reconciliation ID.
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Performance Delays in Bank Reconciliation
Symptom
I just upgraded to FA100 v2013.4 and now I am experiencing performance delays in Bank Reconciliation.
Example: Just accessing the separate tabs takes over 13 seconds. When checking off transactions while reconciling, there are pauses for about 5 seconds between clicks. User was able to selecting 40-50 transactions per minute in FA100 v2013.3
Product Line
Recording Special Items In Bank Reconciliation
FAQs - Recording Special Items
Question
How do I record an item in dispute with the bank?
Answer
Typically an item in dispute should be entered on the Suspense tab. For exam
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DF-FA894-Adding Bank Reconciliation Module does not Create Reconciliation ID
Symptom
If you add the bank reconciliation module after upgrading to version 2013.4, any cash transactions entered between the time of upgrading and adding the module will be cleared but will not have an associated Reconciliation ID or Date.
Product Line
DF-FA906-Bank Rec Produces an ADO Error
Symptom
When reconciling cash account, Bank Rec frequently generates an error message
“ADO Error: -2147217873 Procedure spBankRecSuspInsert: Cannot perform insert in
tblDLBankRec”
Product Line