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Unable to remove Default Batch #
Symptom
Once a Default Batch # has been established there is no option to delete
Product Line
DF-M21732-Wealth Engine lookup sends corrupted data which hangs history lookup in Wealth Engine: Oracle sites only
Symptom
After upgrading to Wealth Engine 8, Wealth Engine history lookup hangs when looking up Wealth Engine data on Millennium constituent records. Wealth Engine indicates there are null records and some records have "infinity" in largest gift, and very large numbers in total giving and/or last giving amounts. The problematic fields seems to be large_g_amt.
This affects Oracle sites only.
This affects Oracle sites only.
Product Line
DF-FA949-No Hours Show on Timesheet for Employees that Switch from Hourly to Salary
Symptom
After converting employees Pay Rate from hourly to Salary and saving, subsequent timesheets display zero hours. When calculating a timesheet no dollars calculate unless hours are saved to the timesheet itself.
Product Line
DF-M17299-Expected bank draft payments not selected unless credit cards are selected as well as bank account drafts in SPS Pledge processing
Symptom
Expected pledge payment transactions for bank draft processing are not selected for processing unless credit cards are included with bank account drafts in SPS pledge processing
Product Line
DF-FA951-Deposits in Transit is displaying incorrectly
Symptom
Going back to a previous reconciled month displays the deposits in transit incorrectly when multiple cash accounts are referencing the same document number.
Product Line
Unable to Change Page Orientation Printing to a Local Printer
Symptom
Product Line
Print settings do not save for network printer
Symptom
Changes made to report orientation or other print options are not working on my network printer
Product Line
Custom Signature/Picture Missing
Symptom
Signature/Picture did not print on Custom Format
Error Message: "\\(Custom path) -access denied or file does not exist"
Product Line
Workstation Fails to Open
Symptom
After upgrading a workstation to v14.x, software fails to open when it had been working previously
Product Line