Symptom:
When attempting to access Abila Online using Internet Explorer 11 a message stating 'Browser Not Supported' appears
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Symptom:
When attempting to create a credit card transaction in Fundraising 50 the message: "Credit card entry failed. Module Configuration not found" appears
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Symptom:
The system does not make global changes when using the Global feature in Fundraising 50
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Symptom:
If using Internet Explorer 11, when attempting to login to Abila Nonprofit Online a double login prompt is received
Symptom:
When attempting to create a PDF while in the Abila Fundraising Online Data Detail report, the file path is incomplete.
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Symptom:
Having issues with printing from Abila Products on the Abila Private Cloud Platform.
These symptoms include:
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Delays when selecting a printer to print to.
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The list of printers is missing your printers.
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Seeing an
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Symptom:
Icons are blank and display vertically on AbilaOnline.com.
Symptom:
“Could not send mail” error received when running Reports with Output Options: Email in Fundraising 50 (hosted)
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Symptom:
When using Google Chrome or Mozilla Firefox and accessing Fundraising 50 in the Private Cloud, printers are not accessible.
Symptom:
Attempting to connect to the Abila Private Cloud and getting the error message ‘ Login failed for user <orgnumber_ADMIN> because the account is currently locked out.
The system Administrator can unlock it.'
Symptom:
After clicking the FR50 Icon in the cloud, the user receives the following error:
The application was unable to connect to the Abila Fundraising 50 database.
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Symptom:
When attempting to login to www.abilaonline.com the message:
RemoteApp Disconnected:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network...
Symptom:
When launching MIP Cloud Modern from within the RDP session in MIP Accounting a separate Internet Explorer web page opens and returns error message: “xdomain (https://mipadv.abilaonline.com): requires ‘JSON’ and this browser does not support it”...
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Symptom:
After logging into abilaonline.com the MIP Icon/tile is missing.
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Symptom:
**********This Article references the Abila Private Cloud before November 2019 - for current information see article 24451***********
After accessing the Abila Private Cloud website Icons for the Fund Accounting, HR and Fundraising are missing. Previously they had been there for...
Symptom:
Attempting to run Aatrix on single Tenant (NPT) environment and getting a Spawn Error 22 – Invalid Argument
[caption]
Spawn Error 22[/caption] Product Line:
Symptom:
Attempting to run Aatrix on single Tenant (NPT) environment and getting a Spawn Error 22 – Invalid Argument
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Symptom:
On Premise and Amazon Web Service (AWS) customers see KB 1906 for a resolution.
In Fundraising 50, when exporting to Excel an error message of '...
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Symptom: