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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Transaction-How to edit incorrect Accounting Date and Data Entry Session on receivables and payments

Product Line: 
Abila Fundraising 100

DF-M17240-System deletes the Batch # if the Batch # is Open and Not Active

Symptom: 
If the Batch # is Open and Not Active, the system will delete the Batch # from the transaction if the user has edited the transaction
 
Product Line: 
Abila Millennium

SPS-Credit Card processing-blank CC saved on Gift record

Symptom: 
SPS - Credit Card processing issues:
  • blank credit card saved on Gift record or
  • blank page displays versus Sageexchange.com page 
Product Line: 
Abila Millennium

Unbalanced Payment transaction on completely paid pledge

Symptom: 
Unbalanced Payment transaction on completely paid pledge ( where paybalam<>0)
Product Line: 
Abila Millennium

DF-Mill-13953-Pledge Payment Transaction creates Credit Transaction with giftamount $0.00

Symptom: 
Pledge Payment Transaction creates Credit Transaction with giftamount $0.00
 
Product Line: 
Abila Millennium

DF-4648-Incorrect table reference in systemplate

Symptom: 
systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'
Product Line: 
Abila Millennium

DF-M17301-Update Allocation step creates unbalanced transaction

Symptom: 
Update Allocation step creates unbalanced transaction on joint gift if the giftamount value on joint transaction is one cent less 
Product Line: 
Abila Millennium

DF-M16675-SoftEdit user’s insert via default generates 5004 - No Name Found for ID 5004

Symptom: 

Manually accepting a SoftEdit user’s insert via default generates 5004 - No Name Found for ID 5004 in the section header and generates the following error when accepting the pending records: 
 

Error Message -- Insert
INSERT INTO attribute_full(attrstrt,...

Product Line: 
Abila Millennium

RFA-M17260-Giving Details view > Missing GIFT transactions after voiding gift with multiple allocations

Symptom: 

Giving Details view > Missing entire GIFT transaction after voiding gift with multiple allocations

Product Line: 
Abila Millennium

Reporting > Problem referencing Credit transaction via ‘giftcredid’ field

Symptom: 
Reporting > problem referencing Credit transaction via ‘giftcredid’ field 
Product Line: 
Abila Millennium

DF-M17266-Profile > Giving > Giving Detail - transactions disappear from display when you "journal & add correction" and then "journal" the correction

Symptom: 
Giving Detail: transactions disappear from display when you "journal & add correction" and then "journal" the correction.


Note: This is a display issue only.

Product Line: 
Abila Millennium
Displaying 1 - 11 of 11

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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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