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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

What is the best practice for unlinking deceased spouse and preventing deceased spouse names from appearing on mailings and forms?

Product Line: 
Fundraising 100

Error-How do I fix the “NextKey generated the duplicate key” error?

Symptom: 

“Error NextKey generated the duplicate key 'key number' for tableID AL” error message shut down application during the logging or while using the application

      

Number: -1

Message: NextKey generated the duplicate key '141,734' for tableID AL

...

Product Line: 
Fundraising 100

Batch-Message opening DES “(Unknown) is currently working with this item. Try again later”

Symptom: 

Message opening DES “(Unknown) is...

Product Line: 
Fundraising 100

FR100 Data Corruption with Vista and Windows 7 work-stations combined with Windows Server 2008

Symptom: 

...

Product Line: 
Fundraising 100

Error-“Invalid seek offset” error occur while working in FR100

Symptom: 
  • The “Invalid Seek Offset” error randomly occurs on various client computers.
  • This terminates the application and possibly causes loss of data and leftover file locks.
  • The error cannot be replicated in controlled conditions.
Product Line: 
Fundraising 100

Address is missing on a Tax Receipt / Reminder / Acknowledgement / Pledge Card / Constituent view

Symptom: 

Address is missing on a Tax Receipt / Reminder / Acknowledgement / Pledge Card / Constituent view

Product Line: 
Fundraising 100

DF-4648-Incorrect table reference in systemplate

Symptom: 
systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'
Product Line: 
Millennium

Purging Audit Logs

Symptom: 
Error generated updating the NAMES table: Could not allocate space for object ‘audit_name’ because the PRIMARY filegroup is full. Create disk space by deleting unneeded files.
Product Line: 
Millennium

DF-M17240-System deletes the Batch # if the Batch # is Open and Not Active

Symptom: 
If the Batch # is Open and Not Active, the system will delete the Batch # from the transaction if the user has edited the transaction
 
Product Line: 
Millennium

DF-M16605-Proc Date is used in Membership rather than the Effective Date

Symptom: 
When entering a Dues transaction and moving to the Membership Automated Processing screen, the Automated processing seems to be pulling the Dues Processed Date (duesprocdt) into the Membership Renewal Date field instead of the Dues Effective Date (dueseffdat).  The Membership Expiration Date is...
Product Line: 
Millennium

DF-M16661-Giving:It is possible to delete all pledge payments associated on a pledge transaction

Symptom: 
Currently it is possible delete delete pledge payments associated to a pledge transaction
Product Line: 
Millennium

DF-M17266-Profile > Giving > Giving Detail - transactions disappear from display when you "journal & add correction" and then "journal" the correction

Symptom: 
Giving Detail: transactions disappear from display when you "journal & add correction" and then "journal" the correction.


Note: This is a display issue only.

Product Line: 
Millennium
Displaying 1 - 12 of 12

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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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