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Symptom:
After changing organizations, the error message ‘An error occurred on the server. The details of the error are: Could not locate unexpired trusted ticket…” displays and the user is unable to view the Trend Analysis.
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The error message ‘An Internal Server Error: Internal Error. The error was logged with the reference#E_635744615450736714’ is received when trying to run a saved report that uses a custom format.
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When attempting to print AP checks in MIP Cloud Modern for Vendors that are paid electronically, a Print Notification window will come up saying “0 checks will be processed for this run. Estimated pieces of stock:0 Total Amount: $0”. When the user clicks Ok, a screen will come up saying “No...
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In MIP Cloud Modern, JV Transaction entry the Document Date pulls in as yesterday’s date regardless of the Session Date entered on the Session Screen.
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When launching MIP Cloud Modern from within the RDP session in MIP Accounting a separate Internet Explorer web page opens and returns error message: “xdomain (https://mipadv.abilaonline.com): requires ‘JSON’ and this browser does not support it”...
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In MIP Cloud Modern when attempting to add a default distribution code to a newly created vendor record, the drop-down spins and does not return any selections.
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In MIP Cloud Modern, the report allows the same content option to be assign in both the Selected Column and the Items by Page. When the report is run, there is no description to why the report cannot be viewed only the error message ‘Report Cannot be Generated’.
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MIP Cloud Modern does not display the Statement of Activities if the report contains ‘warning’ message that appears before the display of the report.
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When clicking on MIP Cloud Modern from within Accounting (MIP Cloud Classic) and entering login credentials, the credentials disappear but no program will open.
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After selecting to filter on Session ID on any saved Unposted Transaction Report, an error message is received stating: “The module is not active on you license. Contact your system administrator to activate it.” and will not...
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When attempting to import a JV into MIP Cloud Modern the System hangs. The DEF and CSV file successfully import via MIP Cloud Classic.
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Unable to remove the ‘Repeat’ Checkmark on the Layout Tab of the Chart of Accounts List report in MIP Cloud Modern.
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Unable to clear deposits that use the same Deposit Number on different dates in the same month. The first date the deposit number was used will remain cleared, all others remain uncleared.
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Receive an error message “You need execute start printing method before create checks document” when attempting to ‘Save and Print’ checks.
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Reports with custom column generate error ‘the report cannot be generated. Internal error’ when using the Modern User Interface.
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In the Modern User Interface nothing displays for Mange Sessions.
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When running a Budget Worksheet Report in the Modern User Interface the error ‘The report cannot be generated. Internal error. Close’ displays.
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Unable to change Accounts Receivable report parameters in modern User Interface.
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