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If using Internet Explorer 11, when attempting to login to Abila Nonprofit Online a double login prompt is received
Having issues with printing from Abila Products on the Abila Private Cloud Platform.
These symptoms include:
Delays when selecting a printer to print to.
The list of printers is missing your printers.
When using Google Chrome or Mozilla Firefox and accessing Fundraising 50 in the Private Cloud, printers are not accessible.
Error received when performing GL Export in Fundraising 50 to MIP Fund Accounting:
Failed to import all data; Cash Receipts Session ID CR### has already been used and is either posted or unposted....
Attempting to connect to the Abila Private Cloud and getting the error message ‘ Login failed for user <orgnumber_ADMIN> because the account is currently locked out.
The system Administrator can unlock it.'
When attempting to login to www.abilaonline.com the message:
Your computer can’t connect to the remote computer because an error occurred on the remote computer that you want to connect to. Contact your network...
**********This Article references the Abila Private Cloud before November 2019 - for current information see article 24451***********
After accessing the Abila Private Cloud website Icons for the Fund Accounting, HR and Fundraising are missing. Previously they had been there for...
After successfully connecting to the Abila Private Cloud, the following message displays:
The Server isn’t responding
We’ll wait a little longer for the server to respond before automatically reconnecting.
Waiting for the server to respond...