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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Unable to print from FR50 Private Cloud (hosted environment)

Symptom: 

Only one of my printers is available to print from the Private Cloud environment

or

None of my printers are available to print from the Private Cloud environment

Product Line: 
Abila Fundraising 50

How do I find out the SQL Express Instance and Database Name for my installation?

Product Line: 
Abila Fundraising 50

Unable to Login to Abila Private Cloud

Symptom: 

Users are unable to login to Abila Private Cloud services to launch one or more of their applications they are subscribed to.

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Millennium

SCR-User Already Logged in is Received When Attempting to Login to Private Cloud

Symptom: 

When attempting to login to the Private Cloud the message "The user is already logged in" is returned.

Product Line: 
Abila Fundraising 50

SCR - Hourglass Or System Hangs Occurs When Navigating To Certain Cards Or Menus In Fundraising 50

Symptom: 

When navigating to certain cards or menus within Fundraising 50 an hourglass appears and/or the system seems to hang.

Product Line: 
Abila Fundraising 50

SCR-Browse List Drop Downs Not Available After New User is Created

Symptom: 

Browse list drop downs not available after new user is created


Product Line: 
Abila Fundraising 50

Unable to create Folder - Access Denied

Symptom: 

When users using a Mac are attempting to create the Default Folder path in Fundraising 50 a message is returned 'access is denied'

Product Line: 
Abila Fundraising 50
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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10800 Pecan Park Blvd., Ste. 400
Austin, TX 78750
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