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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Building a Calculation Based Defined Field

Product Line: 
Fundraising 50

Unable to connect to SQL Server

Symptom: 

 Login error received:

“The system is unable to connect to SQL Server. Please contact your System Administration or Customer Support.”

Product Line: 
Fundraising 50

How to use the Merge/Purge Utility

Product Line: 
Fundraising 50

How do I import new constituent records using the Import Wizard?

Product Line: 
Fundraising 50

What is the proper procedure to follow when setting up an Event?

Product Line: 
Fundraising 50

How to use a defined field in the query

Product Line: 
Fundraising 50

How to change the Download Actions when product updates or releases are available

Product Line: 
MIP Fund Accounting
Fundraising 50

How to test that you are accessing or connecting to the server delivering updates and releases for Abila Advisor Update

Product Line: 
MIP Fund Accounting
Fundraising 50

How to change the period of time the system can be inactive before Abila Auto Update times out

Product Line: 
MIP Fund Accounting
Fundraising 50

How to start or stop the Abila Auto Update service

Product Line: 
MIP Fund Accounting
Fundraising 50

How to update or change the default location where Abila Auto Update download files are stored.

Product Line: 
MIP Fund Accounting
Fundraising 50

Saved links return error after migrating to Abila’s hosted environment

Symptom: 

After migrating Fundraising 50 database to Abila’s hosted environment, all of my linked documents or paths to where documents are stored return errors.

Product Line: 
Fundraising 50

Hosted-How to find saved reports

Product Line: 
Fundraising 50

A known constituent name does not appear in the browse list

Symptom: 

A query is created using the last name field and a known constituent in the database is not returned in the browse list. You find the only way to access this record is to query by ID number. 

Product Line: 
Fundraising 50

Gift card not visible in table view

Symptom: 

Gifts card missing from the Gift Tab table view in constituent record; can only see that a gift has been entered when reviewing the Totals on the Donor Card or the Constituent Giving Summary Report.

Product Line: 
Fundraising 50

Donate Now setup

Question: We have contracted with Sage Payment Solutions for the use of the web based donation feature Donate Now. What do we need to do to integrate this successfully with FR50?

 

Product Line: 
Fundraising 50

How to Use the Additional Name Designation in the Name Type Table

Question: What is the purpose of the Additional column in the Name Type table?

 

Product Line: 
Fundraising 50

How do I install an FR50 workstation on a new computer

Product Line: 
Fundraising 50

Importing gifts into existing constituent records

Product Line: 
Fundraising 50

8.1 Conversion Utility Error: cards_to _print.txt does not exist

Symptom: 

Error message converting your database from v8.02 to v8.1.

Please note:  If you received this error, your database conversion was not successful.

Conversion Utility

Loading...

Product Line: 
Fundraising 50

Connection Terminated–Fundraising 50 Times Out While Idle

Symptom: 

...

Product Line: 
Fundraising 50

Include constituent yearly cash totals in a report

Product Line: 
Fundraising 50

Change Single Value Attribute to Multiple Value

Product Line: 
Fundraising 50

Show event card details in Custom Constituent Export File

Product Line: 
Fundraising 50

How to Store Multiple Emails on One Record

Product Line: 
Fundraising 50
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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