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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

The Consecutive Years report is not including Constituents who have given this fiscal year, why?

Product Line: 
Abila Fundraising 50

How to find constituents who have only given one gift that is to a specific designation (solicitation, purpose, campaign, etc)?

Product Line: 
Abila Fundraising 50

Saved Queries: What are they, How to save them, and How to use/retrieve them

Product Line: 
Abila Fundraising 50

Include constituent yearly cash totals in a report

Product Line: 
Abila Fundraising 50

How do I create a Query - either Basic or Full?

Product Line: 
Abila Fundraising 50

Why does the system return incorrect results when I attempt to find Constituents who have not given to a particular solicitation, campaign, fund etc or who have not attended a particular event?

Symptom: 

No matter how I create my query,  the system returns Constituents who have given gifts or attended an event even though my query clearly states Solicitation or Event is NOT equal to  XXXXX.

Product Line: 
Abila Fundraising 50

How to find those who have NOT given

Product Line: 
Abila Fundraising 50

Creating and Using a Date Based Defined Field

Product Line: 
Abila Fundraising 50

Power Builder Application Error: R0012

Symptom: 

Error received when running Analytical Report: Upgrade Downgrade in Annual Donors:

 
Product Line: 
Abila Fundraising 50

DF-Results inconsistent when adding Constituent ID or Constituent name fields to reports

Symptom: 

The following reports experience inconsistent output results when the Constituent ID or Constituent Name fields are added to the output fields:
 
Custom Constituent Export
Custom Gift Export
Custom Pledge Payment Reminders
Custom Volunteer
Custom...

Product Line: 
Abila Fundraising 50

What does the tab “Cards to Print” mean when running reports?

Product Line: 
Abila Fundraising 50

Invalid column name ‘email_alt’

Symptom: 

When querying for any record in the database the following message is returned:

Select Error: SQLSTATE=S0022

[Microsoft][ODBC SQL Server Driver][SLQ Server]Invalid column name ‘email_alt’

 ...

Product Line: 
Abila Fundraising 50

Saved reports created from Donor Statement in prior versions returns error

Symptom: 

After upgrading to v2014 running saved reports created from Donor Statement in prior versions returns:

Error Number: 39
Error accessing external object property val at line 29 in function nf_get_val of object n_report_format.
 ...

Product Line: 
Abila Fundraising 50

Syntax error near the keyword 'UNION'

Symptom: 

Select error: Incorrect syntax near the keyword ‘UNION’ is received when running saved report with multiple groups created from Custom Constituent Export File. 


Product Line: 
Abila Fundraising 50

What report can I run that will display both sides of a Soft Credit transaction, i.e. the constituent who gave the hard dollar gift and the constituent that is being soft credited?

Product Line: 
Abila Fundraising 50

Print to PDF - Printer not activated - error code -41

Symptom: 

Activation Error:  Printer not activated, error code -41   received when printing to PDF

Product Line: 
Abila Fundraising 50

DF: The multi-part identifier “event.specialevent_id” could not be bound

Symptom: 

When Defined Fields created from Last Registration Date…are added to Options in the Custom Gift Export File Report the following message is returned:
 
SyntaxFROMSQL caused these errors: SQLSTATE=37000 [Microsoft][OSBC SQL Server Driver][SQL Server] The multi-part identifier ‘event...

Product Line: 
Abila Fundraising 50

DF-Receipt Reports inserting blank pages

Symptom: 

Receipt Reports are inserting blank pages into report preview or when sent to printer

Product Line: 
Abila Fundraising 50

DF-Pledge Payment Reminders List Report showing wrong balances

Symptom: 

Pledge Payment Reminder List Report/Total Due Payments on this report is not matching the total amount paid in donors records.

Product Line: 
Abila Fundraising 50

DF-Events Reports-List of Guests by Event-Unduplicated displays attendee name incorrectly.

Symptom: 

Events Reports-List of Guest by Event-Unduplicated displays attendee name incorrectly.  It is shown as lastname;firstname under attendee
 

Product Line: 
Abila Fundraising 50

Where can I find information about the various reports in FR50?

Product Line: 
Abila Fundraising 50

DF-15763-Solicitation Results by Campaign Returns (Not Responding)

Symptom: 

The Solicitation Results by Campaign report does not return results in a timely manner when the query contains only a date range.
 

Product Line: 
Abila Fundraising 50

Report Missing From Standard Report List

Symptom: 

Either after upgrade or after saving a Standard Report the report appears as missing from the Standard Report List

Product Line: 
Abila Fundraising 50

DF-Solicitation ID Not Valid received when running Export to GL

Symptom: 

Error received when running Export to GL: Export Solicitation ID not valid


Product Line: 
Abila Fundraising 50

DF-Abila Fundraising Online Data Detail Report Does Not Completely Open

Symptom: 

When navigating to Administration>Abila Fundraising Online Data Detail, the report does not fully open.  A scroll bar does not appear nor do the options to Print, PDF, Export, Close or Help are not visible


Product Line: 
Abila Fundraising 50
Abila Nonprofit Online
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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