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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-Results inconsistent when adding Constituent ID or Constituent name fields to reports

Symptom: 

The following reports experience inconsistent output results when the Constituent ID or Constituent Name fields are added to the output fields:
 
Custom Constituent Export
Custom Gift Export
Custom Pledge Payment Reminders
Custom Volunteer
Custom...

Product Line: 
Abila Fundraising 50

Saved reports created from Donor Statement in prior versions returns error

Symptom: 

After upgrading to v2014 running saved reports created from Donor Statement in prior versions returns:

Error Number: 39
Error accessing external object property val at line 29 in function nf_get_val of object n_report_format.
 ...

Product Line: 
Abila Fundraising 50

DF: The multi-part identifier “event.specialevent_id” could not be bound

Symptom: 

When Defined Fields created from Last Registration Date…are added to Options in the Custom Gift Export File Report the following message is returned:
 
SyntaxFROMSQL caused these errors: SQLSTATE=37000 [Microsoft][OSBC SQL Server Driver][SQL Server] The multi-part identifier ‘event...

Product Line: 
Abila Fundraising 50

DF-Receipt Reports inserting blank pages

Symptom: 

Receipt Reports are inserting blank pages into report preview or when sent to printer

Product Line: 
Abila Fundraising 50

DF-Pledge Payment Reminders List Report showing wrong balances

Symptom: 

Pledge Payment Reminder List Report/Total Due Payments on this report is not matching the total amount paid in donors records.

Product Line: 
Abila Fundraising 50

DF-Events Reports-List of Guests by Event-Unduplicated displays attendee name incorrectly.

Symptom: 

Events Reports-List of Guest by Event-Unduplicated displays attendee name incorrectly.  It is shown as lastname;firstname under attendee
 

Product Line: 
Abila Fundraising 50

DF-15763-Solicitation Results by Campaign Returns (Not Responding)

Symptom: 

The Solicitation Results by Campaign report does not return results in a timely manner when the query contains only a date range.
 

Product Line: 
Abila Fundraising 50

DF-Solicitation ID Not Valid received when running Export to GL

Symptom: 

Error received when running Export to GL: Export Solicitation ID not valid


Product Line: 
Abila Fundraising 50

DF-Abila Fundraising Online Data Detail Report Does Not Completely Open

Symptom: 

When navigating to Administration>Abila Fundraising Online Data Detail, the report does not fully open.  A scroll bar does not appear nor do the options to Print, PDF, Export, Close or Help are not visible


Product Line: 
Abila Fundraising 50
Abila Nonprofit Online

DF-FR-SQLSTATE=22001 String or binary data would be truncated

Symptom: 

When saving the Pledge Payment Reminders List report the following message is returned.


SQLSTATE = 22001
[Microsoft][ODBC SQL Server Driver][SQL Server]String or binary data would be...

Product Line: 
Abila Fundraising 50

Transaction ID Not Incrementing During Export to GL

Symptom: 

Access MIP Fund Accounting
Select Transactions>Enter CR
You will see that the two transactions are entered as a single four line transaction with a net value of the deleted gift plus the new gift
 ...

Product Line: 
Abila Fundraising 50

SQLSTATE=37000-The multi-part identifier “name.lastname could not be bound”

Symptom: 

When running either a new or saved report the following error message is returned:
                          
Error Number: 4104
Message: Select Error: SQLSTATE=37000 [Microsoft][ODBC SQL Server Driver][SQL Server]The multi-part identifier “name.lastname” could not be bound...

Product Line: 
Abila Fundraising 50

Attribute Category can be Selected Multiple Times in a Query

Symptom: 

The system allows for the same Attribute Category to be selected multiple times.  When the user saves the report by selecting the Save button the report disappears from the report menu. 

When you query in SQL Management Studio using select * from re_report order by name, the report...

Product Line: 
Abila Fundraising 50

DF-SQLSTATE=21001 String or binary data would be truncated

Symptom: 

When attempting to save a report or query containing a Defined Field where the name exceeds 40 characters the system returns:



SQLSTATE = 22001
[Microsoft][ODBC SQL Server Driver][SQL Server]...

Product Line: 
Abila Fundraising 50

DF-FR-Choosing “Updated Date” and “Origin” in the same query causes Select Error: SQLSTATE = S0022

Symptom: 

Choosing “Updated Date” and “Origin” in the same query causes Error Number: 207 Select Error: SQLSTATE = S0022 [Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name ‘updated’. Window: dialog   Report returns no data.
 

Product Line: 
Abila Fundraising 50

DF-Receipt Reports Print In Landscape

Symptom: 

One Receipt per Gift and Itemized Receipts per Constituent print in Landscape when ‘Print Eligible Amount’ is selected on the Options tab

Product Line: 
Abila Fundraising 50

DF-Operator Contains does not return all values

Symptom: 

When running a report, if the Operator Contains is used on Basic or Name card, the report does not return all of the results

Product Line: 
Abila Fundraising 50

DF-Proposal Card field values missing in Export file of Proposal List Report

Symptom: 

Proposal List Report is missing the following fields in its export file:

  • Next_Step_name or proposal_step_name

  • Solicitation

Product Line: 
Abila Fundraising 50

DF-Cannot change record type from Organization to Individual

Symptom: 

Change Record type feature in the navigator, to change an Org type record to Ind type, system returns a message that the Contact name card must be removed.  Attempt to delete the contact name card, system erroneously returns message that you cannot delete the only name card with the Include in...

Product Line: 
Abila Fundraising 50

DF-FR50- Receipt Detail Report and Receipt Summary Report Ignore Gift Card Query Criteria

Symptom: 

Symptom/Current result: Query criteria on other fields from the gift card have no result on the report 

Expected result: All query criteria should be utilized by the report when it compiles in order to return correct results.
 

Product Line: 
Abila Fundraising 50

DF-Receipt Type Values Can Be Selected Multiple Times

Symptom: 

The query allows values in the Receipt Type field to be selected multiple times

Product Line: 
Abila Fundraising 50

DF-Custom Event by Participant report returns SQL error when selecting items from a specific event card

Symptom: 

Report gives error but then it will allow you to run the report, however the data is not what was selected and it turns into one constitute per page.

Product Line: 
Abila Fundraising 50

DF-FR50-Receipt Detail and Receipt Summary Reports Do Not Display Receipt Amount

Symptom: 

Actual Receipt amount (gift minus benefit received) does not display on report.  Since this is a Receipt report, it should accurately display the receipt or eligible amount that was issued a constituent

Product Line: 
Abila Fundraising 50

DF-MTD Comparison by Fiscal Year Bar Graph displays YTD totals rather than MTD

Symptom: 

Home > Dashboard Report > MTD Comparison by Fiscal Year Bar Graph displays Year to Date Totals rather than Month to Date Totals
 

Product Line: 
Abila Fundraising 50

DF-First gift date and last gift date sort options not working on the First, Largest, Last Gift report

Symptom: 

Navigator > Reports > Financial > First, Largest, Last Gift report does not sort properly when first gift date or last gift dates are chosen as a sort option.



...

Product Line: 
Abila Fundraising 50
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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