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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

What are system requirements as well as some tips to make the online experience fo as smoothly as possible?

System Requirements:

  • Operating System: XP SP3 and higher
  • Browser: IE 8 and higher

Additional logins:

Product Line: 
Abila Nonprofit Online

How to create a form specific financial goal widget

Product Line: 
Abila Nonprofit Online

How do I add shipping or other fees to Donation/Registration forms?

Product Line: 
Abila Nonprofit Online

How do I add a logo to my Campaign

Product Line: 
Abila Nonprofit Online

How to export reports to Microsoft Excel from within the Abila Online Application

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

How to import data with the Abila Online application

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

What are the differences between the Abila MIP Online and an on-premise system?

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

Adding Hosting User accounts

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

Browser Not Supported

Symptom: 

When attempting to access Abila Online using Internet Explorer 11 a message stating 'Browser Not Supported' appears


 
Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

Private Cloud - Credit Card Entry Failed Module Configuration Not Found

Symptom: 

When attempting to create a credit card transaction in Fundraising 50 the message: "Credit card entry failed.  Module Configuration not found" appears


Product Line: 
Abila Fundraising 50
Abila Nonprofit Online

Updating Regional Settings in Hosting Environment

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

Outline the features that function differently or not available in MIP FA when using Abila Online

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

DF-M16436 Unable to Link to Existing Planned Gift

Symptom: 
Unable to link a gift to an existing planned gift from the constituent's giving detail screen.
Product Line: 
Abila Nonprofit Online

Unable to make Global Changes (Fundraising 50 Virtual Services)

Symptom: 

The system does not make global changes when using the Global feature in Fundraising 50

Product Line: 
Abila Fundraising 50
Abila Nonprofit Online

Hosting Password Configuration Requirements and Information

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

Adding Forms to Form Chooser From Different Campaigns

Product Line: 
Abila Nonprofit Online

How do I access my Abila software in the cloud?

Product Line: 
Abila MIP Fund Accounting
Abila Grant Management
Abila Fundraising 50
Abila Nonprofit Online

Double Login Prompt Received When Logging into Abila Nonprofit Online

Symptom: 

If using Internet Explorer 11, when attempting to login to Abila Nonprofit Online a double login prompt is received

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

DF-Abila Fundraising Online Data Detail Report Does Not Completely Open

Symptom: 

When navigating to Administration>Abila Fundraising Online Data Detail, the report does not fully open.  A scroll bar does not appear nor do the options to Print, PDF, Export, Close or Help are not visible


Product Line: 
Abila Fundraising 50
Abila Nonprofit Online

DF-File Path Incorrect When Creating PDF in the Private Cloud

Symptom: 

When attempting to create a PDF while in the Abila Fundraising Online Data Detail report, the file path is incomplete.

Product Line: 
Abila Fundraising 50
Abila Nonprofit Online

How to Change Printer Preferences with Net2Printer

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

How to add or delete a user from the Abila Private Cloud

Product Line: 
Abila MIP Fund Accounting
Abila Fundraising 50
Abila Nonprofit Online

Explanation of User Rights in Private Cloud

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

How to Suppress the RemoteApp security message when launching Abila online (Private Cloud)

Product Line: 
Abila Nonprofit Online

How to setup EWS employee access on Abila Private Cloud

Symptom: 

Navigate to ews.abilaonline.com and select the "Account Setup" button.

Enter the required information; employees should be provided with the organization ID and employee ID.  Then press "Create or Update...

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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