Knowledgebase Search

Message opening DES “(Unknown) is...

...

• The “Invalid Seek Offset” error randomly occurs on various client computers.
• This terminates the application and possibly causes loss of data and leftover file locks.
• The error cannot be replicated in controlled conditions.

Address is missing on a Tax Receipt / Reminder / Acknowledgement / Pledge Card / Constituent view

The following examples may indicate of unbalanced transaction(s):

• Unapplied payment report with negative amounts
• Error instantiating receivable object
• Error 1924: LEVENT is not an object
• Running several financial reports and not receiving matching
...

IIS-Sporadic...

...

The Queue generated the error 1536
"​Report Name: Gift All Transaction: JOHNSMITH 
Run Date: 04/08/2015 10:03 AM 
Notes: [Oracle][ODBC][Ora]ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' 
Statement: Create table wrk1F8E100333_2 as select gift1.giftid id_number...

When navigating to certain cards or menus within Fundraising 50 an hourglass appears and/or the system seems to hang.

Link > Attachment > Attachments Screen - the cursor focus disappears in the “Attachment” field- the user cannot type without clicking on another text box then going back

systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'

Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back

The Main Search Screen: the cursor focus disappears in the “Name/id” field - the user cannot type without clicking on another text box then going back

Error generated updating the NAMES table: Could not allocate space for object ‘audit_name’ because the PRIMARY filegroup is full. Create disk space by deleting unneeded files.

If a user running reports does not have a record in the report options table, the IIS could crash.