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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Error-How do I fix the “NextKey generated the duplicate key” error?

Symptom: 

“Error NextKey generated the duplicate key 'key number' for tableID AL” error message shut down application during the logging or while using the application

      

Number: -1

Message: NextKey generated the duplicate key '141,734' for tableID AL

...

Product Line: 
Abila Fundraising 100

Batch-Message opening DES “(Unknown) is currently working with this item. Try again later”

Symptom: 

Message opening DES “(Unknown) is...

Product Line: 
Abila Fundraising 100

FR100 Data Corruption with Vista and Windows 7 work-stations combined with Windows Server 2008

Symptom: 

...

Product Line: 
Abila Fundraising 100

Error-“Invalid seek offset” error occur while working in FR100

Symptom: 
  • The “Invalid Seek Offset” error randomly occurs on various client computers.
  • This terminates the application and possibly causes loss of data and leftover file locks.
  • The error cannot be replicated in controlled conditions.
Product Line: 
Abila Fundraising 100

Address is missing on a Tax Receipt / Reminder / Acknowledgement / Pledge Card / Constituent view

Symptom: 

Address is missing on a Tax Receipt / Reminder / Acknowledgement / Pledge Card / Constituent view

Product Line: 
Abila Fundraising 100

Financial-Unbalanced transaction(s)

Symptom: 

The following examples may indicate of unbalanced transaction(s):

  • Unapplied payment report with negative amounts
  • Error instantiating receivable object
  • Error 1924: LEVENT is not an object
  • Running several financial reports and not receiving matching
  • ...
Product Line: 
Abila Fundraising 100

RFA-IIS-Sporadic IIS Crashes in 2013.4

Symptom: 
IIS-Sporadic...
Product Line: 
Abila Millennium

How To Compress An Organization Database?

Product Line: 
Abila MIP Fund Accounting

How to Change the Name of a MIP Database?

Product Line: 
Abila MIP Fund Accounting

Administration-Users are missing after Server migration / New Installation

Product Line: 
Abila MIP Fund Accounting

What is SafeKey and SafeKey User?

Product Line: 
Abila MIP Fund Accounting

DF-M17275-If the cursor focus is in the Super Lookup code field - the user cannot type without clicking on another text box then going back

Symptom: 
...
Product Line: 
Abila Millennium

Queue error "ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' " (ORACLE)

Symptom: 
The Queue generated the error 1536
"​Report Name: Gift All Transaction: JOHNSMITH 
Run Date: 04/08/2015 10:03 AM 
Notes: [Oracle][ODBC][Ora]ORA-01536: space quota exceeded for tablespace 'MILLREPORTS' 
Statement: Create table wrk1F8E100333_2 as select gift1.giftid id_number...
Product Line: 
Abila Millennium

SCR - Hourglass Or System Hangs Occurs When Navigating To Certain Cards Or Menus In Fundraising 50

Symptom: 

When navigating to certain cards or menus within Fundraising 50 an hourglass appears and/or the system seems to hang.

Product Line: 
Abila Fundraising 50

Is WIX Compatible With Fundraising Online

Product Line: 
Abila Fundraising Online

DF-M17277-Link Attachment Screen - the cursor focus disappears in “Attachment” field

Symptom: 
Link > Attachment > Attachments Screen - the cursor focus disappears in the “Attachment” field- the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-4648-Incorrect table reference in systemplate

Symptom: 
systemplate entries for sysmode='SNAP', systable='08' have sysdispnm='gifts' - should be 'dues'
Product Line: 
Abila Millennium

DF-M17279-Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back

Symptom: 
Insert Pledge Payment Screen - the cursor focus is in the “Total Amount” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M17278-Main Search Screen - the cursor focus disappears in the “Name/id” field

Symptom: 
The Main Search Screen: the cursor focus disappears in the “Name/id” field - the user cannot type without clicking on another text box then going back
Product Line: 
Abila Millennium

DF-M16661-Giving:It is possible to delete all pledge payments associated on a pledge transaction

Symptom: 
Currently it is possible delete delete pledge payments associated to a pledge transaction
Product Line: 
Abila Millennium

Purging Audit Logs

Symptom: 
Error generated updating the NAMES table: Could not allocate space for object ‘audit_name’ because the PRIMARY filegroup is full. Create disk space by deleting unneeded files.
Product Line: 
Abila Millennium

What is Audit Log and how do I manage it?

Product Line: 
Abila Millennium

Missing user record in dbo.report_options record can cause IIS crash during report generation

Symptom: 

If a user running reports does not have a record in the report options table, the IIS could crash.

Product Line: 
Abila Millennium

How to execute the Force Database Update feature

Product Line: 
Abila MIP Fund Accounting

DF-M16481-IIS Crash-Clicking on Address for Constituents kicks the user out of Millennium

Symptom: 

Employment row with a long (>56 characters) non-constituent Company Name when linked to an address, the address display crashes.

Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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