Skip to main content
  • Log In
Home
Menu
  • Software
    • MIP Fund Accounting
    • MIP Advance
    • netFORUM Enterprise
    • netFORUM Pro
    • Freestone Learning Mgmt
    • Millennium
    • Fundraising 50
    • Fundraising Online
  • Services
    • Implementation Services
    • Client Success Services
    • Training
    • Web Hosting Services
    • Learning Management
  • Resources
    • Blog
    • Events
    • Resource Library
    • Training
  • Support
    • Support Center
    • Community
    • Knowledgebase
    • Support Coverage
    • Disaster Recovery Hosting
    • Usability
  • Partners
    • The Abila Marketplace
    • Become a Partner
    • Resources for Partners
  • Company
    • Careers
    • Contact Us
    • Leadership
    • Abila Locations
    • News
    • Social
    • Blog
  • Home/
  • Knowledge Base/
  • Email Configuration

Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Unable To E-mail PDF

Symptom: 
  • E-mail Report as PDF file is available but nothing happens when clicked
  • Error on mapi32.dll attempting to send Microsoft Word document to E-mail
  • Launching Abila prompts Windows User Account Control message about SplashScreen Launcher Application making changes to the
  • ...
Product Line: 
MIP Fund Accounting

Send Initial Email and Email Confirmation Not Received

Symptom: 

When "Send Initial Email" or "Email Confirmation" is selected the receiver does not receive the email.

Product Line: 
Fundraising Online

How to install Collaborative Data Objects (CDO library) to integrate Sage Fundraising 100 with Outlook?

Product Line: 
Fundraising 100

How to Create a Mass Email

Product Line: 
Fundraising 50

Follow-up e-mail feature in Fundraising 50 Hosted/ Virtual Application

Product Line: 
Fundraising 50

Unable to send e-mails when using Office 2010

Symptom: 

E-mail notifications are not being sent when using Office 2010

Product Line: 
MIP Fund Accounting

DF-FA-17839-Unable to Enter Server Name for SMTP Greater than 30 Characters

Symptom: 

Cannot set up SMTP with the character limitation in the program when server name is longer than 30 characters.

Product Line: 
MIP Fund Accounting

What email protocol does MIP use?

Product Line: 
MIP Fund Accounting

SMTP - not all emails are being sent

Product Line: 
MIP Fund Accounting

Changes to Emailing out of MIP in 17.1

Product Line: 
MIP Fund Accounting

Cannot Create EFT for A/P File – Emails may be Processing Too Quickly to the SMTP Server

Symptom: 

When trying to create the EFT for A/P file, user receives an error message saying “Your emails may be processing too quickly to the SMTP Server.”

Product Line: 
MIP Fund Accounting

Email going to Junk/Spam Folder

Product Line: 
netFORUM Pro

Client Not Authenticated in SMTP Email

Symptom: 

Attempting to email from within MIP and getting an error message.
 
The SMTP Server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous email during Mail from....

Product Line: 
MIP Fund Accounting

Emails Send from Some Workstations but Not Others

Product Line: 
MIP Fund Accounting

Error 5.7.1- Unable to Relay or Mailbox Unavailable When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.
The server response was: 5.7.1 SMTP; Unable to Relay.


...
Product Line: 
MIP Fund Accounting

Error 4.7.1- Unable to Relay, Client Does Not Have Permission When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.


The server response was: 4.7.1 SMTP; Unable to Relay, Client does not have permission.


 
Product Line: 
MIP Fund Accounting

Emailing from an on-premise Microsoft Exchange Server that is on a different network

Symptom: 

Attempting to email from within MIP and getting an error message while using an on-premise exchange server that is in a different network location.

The SMTP Server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 SMTP; Client does not...

Product Line: 
MIP Fund Accounting

Why do my notification emails contain a warning header “You have been spoofed”?

Product Line: 
Fundraising Online

Error ‘5.5.1- Authentication Required’ When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.

The system has detected a connectivity issue that affects the ability to send emails.

The SMTP server requires a secure connection, or the client was not authenticated. The server response was 5.5....

Product Line: 
MIP Fund Accounting

‘5.1.1- Recipient Not Found’ When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.

The server response was 5.1.1 recipient not found. 

Product Line: 
MIP Fund Accounting

How to enter or change the email address that payroll vouchers are sent from

Product Line: 
MIP Fund Accounting

Error Sending Emails: The system has detected a connectivity issue; The server response was 5.2.0

Symptom: 

While trying to send emails from MIP, you receive a version of this error:
 
“The system has detected a connectivity issue that affects the ability to send emails. Transaction failed. The server response was 5.2.0…”


...
Product Line: 
MIP Fund Accounting

AFO Demo Videos

Product Line: 
Fundraising Online

Hosted- Emails Missing from Sent Folder/Outbox

Symptom: 

After emailing from Hosted MIP, you do not see those emails in your email provider Sent folder/outbox.

Product Line: 
MIP Fund Accounting

SMTP Error 5.1.3 when Sending Payroll Voucher Emails

Symptom: 

When emailing vouchers in Payroll user receives the error message below: 



When receiving this error, there is a subsequent error displayed as well. If the SMTP server is setup the error message...

Product Line: 
MIP Fund Accounting
  • 1
  • 2
  • next ›
Displaying 1 - 25 of 28

Current search

  • (-) Remove Email Configuration filter Email Configuration

Product

  • MIP Fund Accounting (20) Apply MIP Fund Accounting filter
  • Fundraising 50 (3) Apply Fundraising 50 filter
  • Fundraising Online (3) Apply Fundraising Online filter
  • Fundraising 100 (1) Apply Fundraising 100 filter
  • netFORUM Pro (1) Apply netFORUM Pro filter

Modules/Features

  • (-) Remove Email Configuration filter Email Configuration
  • Administration (3) Apply Administration filter
  • Reporting (2) Apply Reporting filter
  • Reports (2) Apply Reports filter
  • Setup and Configuration (2) Apply Setup and Configuration filter
  • Accounts Payable (1) Apply Accounts Payable filter
  • Accounts Receivable Billing (1) Apply Accounts Receivable Billing filter
  • Advocacy (1) Apply Advocacy filter
  • Campaigns (1) Apply Campaigns filter
  • Data Import/Export (1) Apply Data Import/Export filter
  • Data Management (1) Apply Data Management filter
  • Electronic Funds Transfer for A/P (1) Apply Electronic Funds Transfer for A/P filter
  • Events (1) Apply Events filter
  • Form Display (1) Apply Form Display filter
  • Payroll (1) Apply Payroll filter
  • Settings (1) Apply Settings filter
  • SFO Configuration (1) Apply SFO Configuration filter
  • SFO Transaction Import (1) Apply SFO Transaction Import filter
  • SPS/Sage Exchange Configuration (1) Apply SPS/Sage Exchange Configuration filter
  • Technical (1) Apply Technical filter
  • Utilities (1) Apply Utilities filter

Version

  • 2017.1 (3) Apply 2017.1 filter
  • 2013.0 (1) Apply 2013.0 filter
  • 2013.1 (1) Apply 2013.1 filter
  • 2013.2 (1) Apply 2013.2 filter
  • 2013.3 (1) Apply 2013.3 filter
  • 2013.4 (1) Apply 2013.4 filter
  • 2014.0 (1) Apply 2014.0 filter
  • 2014.1 (1) Apply 2014.1 filter
  • 2014.2 (1) Apply 2014.2 filter
  • 2014.3 (1) Apply 2014.3 filter
  • 2014.4 (1) Apply 2014.4 filter
  • 2014.5 (1) Apply 2014.5 filter
  • 2015.1.1 (1) Apply 2015.1.1 filter
  • 2016.1.1 (1) Apply 2016.1.1 filter
  • 2019.2 (1) Apply 2019.2 filter
  • Pre-2013 (1) Apply Pre-2013 filter

Web Browser

  • Google Chrome (1) Apply Google Chrome filter
  • Internet Explorer 7 (1) Apply Internet Explorer 7 filter
  • Internet Explorer 8 (1) Apply Internet Explorer 8 filter
  • Internet Explorer 9 (1) Apply Internet Explorer 9 filter
  • Internet Explorer 10 (1) Apply Internet Explorer 10 filter

Database Engine

3rd Party App

Format

  • Product Info (23) Apply Product Info filter
  • Product Issue (4) Apply Product Issue filter
  • Product Defect (1) Apply Product Defect filter

Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

  • Facebook
  • Facebook
  • Twitter
  • Google+
  • Google+
  • LinkedIn
  • LinkedIn
  • Pinterest
  • Pinterest
  • YouTube
  • YouTube

Contact Us

Address:
10800 Pecan Park Blvd., Ste. 400
Austin, TX 78750
Phone:
+1-800-647-3863
Email:
Click here

Latest Tweets

Tweets by

Flickr Photos

Solutions

  • MIP Fund Accounting
  • MIP Advance
  • netFORUM Enterprise
  • netFORUM Pro
  • Freestone Learning Mgmt
  • Millennium
  • Fundraising 50
  • Fundraising Online

Resources

  • Blog
  • Events
  • Resource Library
  • Training

Legal

  • Privacy Policy
  • Terms and Conditions

Company

  • Careers
  • Contact Us
  • Leadership
  • Abila Locations
  • News
  • Social
  • Blog

© Copyright 2021 by Abila Inc.. All Rights Reserved.