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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Unable to send email from Sage Grant Management

Symptom: 

User...

Product Line: 
Abila Grant Management

Requirements for e-mails to be sent in ‘Tasks’ screen

Product Line: 
Abila Grant Management

How to Create a Mass Email

Product Line: 
Abila Fundraising 50

Follow-up e-mail feature in Fundraising 50 Hosted/ Virtual Application

Product Line: 
Abila Fundraising 50

What email protocol does MIP use?

Product Line: 
Abila MIP Fund Accounting

SMTP - not all emails are being sent

Product Line: 
Abila MIP Fund Accounting

Changes to Emailing out of MIP in 17.1

Product Line: 
Abila MIP Fund Accounting

Cannot Create EFT for A/P File – Emails may be Processing Too Quickly to the SMTP Server

Symptom: 

When trying to create the EFT for A/P file, user receives an error message saying “Your emails may be processing too quickly to the SMTP Server.”

Product Line: 
Abila MIP Fund Accounting

Email going to Junk/Spam Folder

Product Line: 
netFORUM Pro

Client Not Authenticated in SMTP Email

Symptom: 

Attempting to email from within MIP and getting an error message.
 
The SMTP Server requires a secure connection or the client was not authenticated. The server response was: 5.7.57 SMTP; Client was not authenticated to send anonymous email during Mail from....

Product Line: 
Abila MIP Fund Accounting

Emails Send from Some Workstations but Not Others

Product Line: 
Abila MIP Fund Accounting

Error 5.7.1- Unable to Relay or Mailbox Unavailable When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.
The server response was: 5.7.1 SMTP; Unable to Relay.


...
Product Line: 
Abila MIP Fund Accounting

Error 4.7.1- Unable to Relay, Client Does Not Have Permission When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.


The server response was: 4.7.1 SMTP; Unable to Relay, Client does not have permission.


 
Product Line: 
Abila MIP Fund Accounting

Emailing from an on-premise Microsoft Exchange Server that is on a different network

Symptom: 

Attempting to email from within MIP and getting an error message while using an on-premise exchange server that is in a different network location.

The SMTP Server requires a secure connection or the client was not authenticated. The server response was: 5.7.1 SMTP; Client does not...

Product Line: 
Abila MIP Fund Accounting

Why do my notification emails contain a warning header “You have been spoofed”?

Product Line: 
Abila Fundraising Online

Error ‘5.5.1- Authentication Required’ When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.

The system has detected a connectivity issue that affects the ability to send emails.

The SMTP server requires a secure connection, or the client was not authenticated. The server response was 5.5....

Product Line: 
Abila MIP Fund Accounting

‘5.1.1- Recipient Not Found’ When Sending Emails from MIP

Symptom: 

Attempting to email from within MIP and getting an error message.
The system has detected a connectivity issue that affects the ability to send emails.

The server response was 5.1.1 recipient not found. 

Product Line: 
Abila MIP Fund Accounting

How to enter or change the email address that payroll vouchers are sent from

Product Line: 
Abila MIP Fund Accounting

Error Sending Emails: The system has detected a connectivity issue; The server response was 5.2.0

Symptom: 

While trying to send emails from MIP, you receive a version of this error:
 
“The system has detected a connectivity issue that affects the ability to send emails. Transaction failed. The server response was 5.2.0…”


...
Product Line: 
Abila MIP Fund Accounting

AFO Demo Videos

Product Line: 
Abila Fundraising Online

Hosted- Emails Missing from Sent Folder/Outbox

Symptom: 

After emailing from Hosted MIP, you do not see those emails in your email provider Sent folder/outbox.

Product Line: 
Abila MIP Fund Accounting

SMTP Error 5.1.3 when Sending Payroll Voucher Emails

Symptom: 

When emailing vouchers in Payroll user receives the error message below: 



When receiving this error, there is a subsequent error displayed as well. If the SMTP server is setup the error message...

Product Line: 
Abila MIP Fund Accounting

Client Not Authenticated 5.7.60 with Office 365 SMTP Settings

Symptom: 

Attempting to email from within MIP and getting an error message while using Office 365.
 
The SMTP Server requires a secure connection or the client was not authenticated. The server response was: 5.7.60 SMTP; Client does not have permissions to send as this sender....

Product Line: 
Abila MIP Fund Accounting

How to Whitelist the Abila Hosted SMTP Server

Product Line: 
Abila MIP Fund Accounting

How to email a report to someone from within the FR50 hosted environment?

Product Line: 
Abila Fundraising 50
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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