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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

What's New in Grant Management 2013

Product Line: 
Abila Grant Management

Sample Adhoc: Constituent Total Giving report

Product Line: 
Abila Fundraising 100

Sample Adhoc: Household Hard-Credited Pledge Donors

Product Line: 
Abila Fundraising 100

Sample Adhoc: Last gift or pledge to a campaign

Product Line: 
Abila Fundraising 100

Sample Adhoc- Summarized Payments Applied to Campaign Year

Product Line: 
Abila Fundraising 100

The Consecutive Years report is not including Constituents who have given this fiscal year, why?

Product Line: 
Abila Fundraising 50

How to find constituents who have only given one gift that is to a specific designation (solicitation, purpose, campaign, etc)?

Product Line: 
Abila Fundraising 50

Saved Queries: What are they, How to save them, and How to use/retrieve them

Product Line: 
Abila Fundraising 50

How do I transfer in adhocs?

Product Line: 
Abila Fundraising 100

Sample criteria: How do I compare 2 Year Giving history per donor or household?

Product Line: 
Abila Fundraising 100

Data Entry Session-Unexpected totals on the Data Entry Session (DES) reports

Symptom: 

...

Product Line: 
Abila Fundraising 100

Printer not ready message creating output to pdf

Symptom: 
While running any reports to display the following error appears:

version 7.0.01 build date 08/31/2009
number 125
printer not ready
line 3412
program: system.check4pdfprinterdriver
 
Product Line: 
Abila Fundraising 100

Queue as a Service-Error “QueueAdmin failed. Check QueueAdmin.log for more information”

Symptom: 
The error generated while installing Queue as a service “QueueAdmin failed. Check QueueAdmin.log for more information”

Product Line: 
Abila Millennium

M17081-Error #5 Invalid procedure call or argument running report with totals

Symptom: 
Unable to run customized report on local server as error “Error #5, invalid procedure call or argument” occurs.  The report contains a mandatory group and other groups with totals.
Product Line: 
Abila Millennium

IIS Crash when loading report’s prompted criteria for a custom Crystal Format “Reading Crystal Report… Please wait”

Symptom: 
IIS Crash when loading report’s prompted criteria for a custom Crystal Format “Reading Crystal Report… Please wait”.

 
Product Line: 
Abila Millennium

Reporting-Error:”An error occurred attempting to save the report.”

Symptom: 
Reporting-Error:”An error occurred attempting to save the report...
Product Line: 
Abila Millennium

Export reports not created in report output path after server move

Symptom: 
Export files are not created when running reports following a server move. The reports worked previous to the move.
Product Line: 
Abila Millennium

Reports slower after move to new Oracle server database

Symptom: 
Reports that used to take 15 seconds to run on the old server now take three minutes.
Product Line: 
Abila Millennium

Invalid column name ‘email_alt’

Symptom: 

When querying for any record in the database the following message is returned:

Select Error: SQLSTATE=S0022

[Microsoft][ODBC SQL Server Driver][SLQ Server]Invalid column name ‘email_alt’

 ...

Product Line: 
Abila Fundraising 50

DF-M16483- Scheduled reports disappear from the Queue

Symptom: 
When scheduling the same report to run multiple times with the same name, the report runs once and subsequent reports are removed from the queue.  
Product Line: 
Abila Millennium

"404 error" or "the table <tablename_full> could not be found" viewing reports after moving to new server

Symptom: 
After moving to a new server, users cannot view ANY reports. Getting "404" The table could not be found message.

Running the queue as a service, we can see the cmdcrystal.log file displays all tables cannot be found for any report, for any user, even SA user. If running the queue as an...
Product Line: 
Abila Millennium

DF-M17254-Reporting > Crystal format stopped working if referencing the table “corebio” - “The table 'corebio' could not be found”

Symptom: 
Reporting > Crystal format stopped working if referencing the table ‘corebio’ rather than the view ‘corebio_full’ after upgrading to 2014.0

Cmdcrystal.log error – “The table 'corebio' could not be found.”
...
Product Line: 
Abila Millennium

SCR-Problems Exporting Report Output

Symptom: 
Unspecified error messages when trying to export report output.
Product Line: 
Abila Millennium

Reporting > Report submission to the queue freezes system

Symptom: 
Report submission to the queue freezes system (system wide problem affects all users)
Product Line: 
Abila Millennium

RFA-M17293-Change Password process did not update the stored passwords in reporting qqq files for scheduled reports

Symptom: 
Change Password process did not update the stored passwords in reporting qqq files for scheduled reports 
  • user password
  • millennuim_admin password
Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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