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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-FA-18942- Internal Server Error when running saved reports in MIP Cloud Modern

Symptom: 

The error message ‘An Internal Server Error: Internal Error. The error was logged with the reference#E_635744615450736714’ is received when trying to run a saved report that uses a custom format.

Product Line: 
Abila MIP Advance

DF-FA-24220-Content Items Available for Both Items by Page and Selected Columns

Symptom: 

In MIP Cloud Modern, the report allows the same content option to be assign in both the Selected Column and the Items by Page. When the report is run, there is no description to why the report cannot be viewed only the error message ‘Report Cannot be Generated’.

Product Line: 
Abila MIP Advance

DF-FA-24340-MIP Cloud Modern-Statement of Activities does not display

Symptom: 

MIP Cloud Modern does not display the Statement of Activities if the report contains ‘warning’ message that appears before the display of the report.

Product Line: 
Abila MIP Advance

DF-FA-24409- Choosing to Filter on Session ID Returns Module Inactive Error in MIP Cloud Modern on the Unposted General Ledger Report

Symptom: 

After selecting to filter on Session ID on any saved Unposted Transaction Report, an error message is received stating: “The module is not active on you license. Contact your system administrator to activate it.” and will not...

Product Line: 
Abila MIP Advance

DF-FA-24178-Edits not saved to Layout Tab of Reports in MIP Cloud Modern

Symptom: 

Unable to remove the ‘Repeat’ Checkmark on the Layout Tab of the Chart of Accounts List report in MIP Cloud Modern.

Product Line: 
Abila MIP Advance

DF-FA-25378-Statement of Revenues and Expenses with custom column returns error in MIP Cloud- Modern UI

Symptom: 

Reports with custom column generate error ‘the report cannot be generated. Internal error’ when using the Modern User Interface. 

Product Line: 
Abila MIP Advance

DF-FA-25488-When running Budget report in Modern UI the error ‘The report cannot be generated. Internal error.’ displays

Symptom: 

When running a Budget Worksheet Report in the Modern User Interface the error ‘The report cannot be generated. Internal error. Close’ displays.

Product Line: 
Abila MIP Advance

DF-FA-25490-Unable to Edit AR Reports in Modern UI

Symptom: 

Unable to change Accounts Receivable report parameters in modern User Interface.

Product Line: 
Abila MIP Advance

DF-FA-25296-Attempting to run a report in the Modern UI returns message ‘Your report is generating.’

Symptom: 

When running reports in the Modern User Interface the message ‘Your report is generating’ with 0% complete, but the report never completes.

Product Line: 
Abila MIP Advance

DF-FA-24949-Modern UI-Error ‘Couldn’t find a match for the mover…’ when saving Expanded GL

Symptom: 

The Error message ‘Couldn’t find a match for the mover item: [RPT_DETAIL] with keys: {“HeadingsDETAIL_HEADING_KEY”:”Document Number”,”ItemsDETAIL_SELECT”:”Document Number”) displays when saving an Expanded General Ledger.

Product Line: 
Abila MIP Advance

DF-FA-24947-Modern UI – Statement of R&E Report Exported to PDF Overprinting Information on Output

Symptom: 

Statement of Revenue and Expenditures Report information is overprinting on PDF and browser print option in the Modern UI.

Product Line: 
Abila MIP Advance

DF-FA-25796-MIP Modern Export to Excel doesn’t contain any unsaved edits when exporting from the Report View

Symptom: 

When modifying a saved report in MIP Modern the report must be saved before the Export to Excel reflects the changes when exporting to Excel from the View screen of the report

Product Line: 
Abila MIP Advance

DF-FA-25220-Error ‘The report cannot be generated. Internal Error.’ When including the User ID on report in the Modern UI

Symptom: 

When attempting to run a report in the Modern User Interface that contains User ID in the content tab, the error ‘The report cannot be generated. Internal error. Close’ is returned.

Product Line: 
Abila MIP Advance

DF-FA-25377-Modern UI-Financial Reports Export Numbers as Text

Symptom: 

Exporting the Comparative Balance Sheet to Excel, from the Modern User Interface, results in Excel storing numbers as text.  

Product Line: 
Abila MIP Advance

DF-FA-25650- Export to Excel Produces Errors on Certain Expanded GL Reports

Symptom: 

When exporting an Expanded GL report to Excel in MIP Modern, the Microsoft Excel message is displayed, ‘We found a problem with some content in xxxxx.xlsx.  Do you want us to try and recover as much as we can?  If you trust the source of this workbook, click Yes.’

Product Line: 
Abila MIP Fund Accounting
Abila MIP Advance

DF-FA-26295-MIP Modern – running report returns ‘No events to report’

Symptom: 

 After making a change to the report setup of a saved Check/Voucher report, then attempting to run the report, the message ‘no events to report’ displays.

Product Line: 
Abila MIP Advance
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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