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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

Sample Adhoc: Constituent Total Giving report

Product Line: 
Abila Fundraising 100

Sample Adhoc: Household Hard-Credited Pledge Donors

Product Line: 
Abila Fundraising 100

Sample Adhoc: Last gift or pledge to a campaign

Product Line: 
Abila Fundraising 100

Sample Adhoc- Summarized Payments Applied to Campaign Year

Product Line: 
Abila Fundraising 100

How do I transfer in adhocs?

Product Line: 
Abila Fundraising 100

Sample criteria: How do I compare 2 Year Giving history per donor or household?

Product Line: 
Abila Fundraising 100

Print Criteria not working when no Report Format is Specified

Symptom: 

Criteria not printing if no format specified.  Prior versions criteria did print. 1

Product Line: 
Abila Millennium

Data Entry Session-Unexpected totals on the Data Entry Session (DES) reports

Symptom: 

...

Product Line: 
Abila Fundraising 100

DF-Results inconsistent when adding Constituent ID or Constituent name fields to reports

Symptom: 

The following reports experience inconsistent output results when the Constituent ID or Constituent Name fields are added to the output fields:
 
Custom Constituent Export
Custom Gift Export
Custom Pledge Payment Reminders
Custom Volunteer
Custom...

Product Line: 
Abila Fundraising 50

DF-HR532-Employee(s) are excluded from the “Select Staff” drop down list from the Timesheet Sign Off report

Symptom: 
Employee(s) are excluded from the “Select Staff” drop down list from the Timesheet Sign Off report when the User whose login to EWS is assigned to employee(s) as Timesheet Approver, not Manager/Supervisor/Secondary Supervisor
 
Product Line: 
Abila MIP Fund Accounting

Printer not ready message creating output to pdf

Symptom: 
While running any reports to display the following error appears:

version 7.0.01 build date 08/31/2009
number 125
printer not ready
line 3412
program: system.check4pdfprinterdriver
 
Product Line: 
Abila Fundraising 100

Queue as a Service-Error “QueueAdmin failed. Check QueueAdmin.log for more information”

Symptom: 
The error generated while installing Queue as a service “QueueAdmin failed. Check QueueAdmin.log for more information”

Product Line: 
Abila Millennium

M17081-Error #5 Invalid procedure call or argument running report with totals

Symptom: 
Unable to run customized report on local server as error “Error #5, invalid procedure call or argument” occurs.  The report contains a mandatory group and other groups with totals.
Product Line: 
Abila Millennium

IIS Crash when loading report’s prompted criteria for a custom Crystal Format “Reading Crystal Report… Please wait”

Symptom: 
IIS Crash when loading report’s prompted criteria for a custom Crystal Format “Reading Crystal Report… Please wait”.

 
Product Line: 
Abila Millennium

Current Period Actual column in Statement of R&E is ignoring report date range setup

Symptom: 

Current Period Actual column in Statement of Revenues and Expenditures is ignoring date range setup on Report Setup tab when the Include Unposted Transactions box is checked

Product Line: 
Abila MIP Fund Accounting

Detail and Summary AP Ledger Reports show multiple duplicate charges for same Document and Session IDs when PO multiple were used

Symptom: 

The AP Analysis Reports for Detail and Summary AP Ledger produces multiple records of identical information and results in an outstanding balance between payments and charges when PO multiple were used from the CIE grid during an API entry

Product Line: 
Abila MIP Fund Accounting

DF-FA745-Unable use “Email Report as PDF File” function

Symptom: 

Receive error “Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client.” when using Email Report as PDF File function from report screen

Product Line: 
Abila MIP Fund Accounting

Reporting-Error:”An error occurred attempting to save the report.”

Symptom: 
Reporting-Error:”An error occurred attempting to save the report...
Product Line: 
Abila Millennium

Export reports not created in report output path after server move

Symptom: 
Export files are not created when running reports following a server move. The reports worked previous to the move.
Product Line: 
Abila Millennium

Reports slower after move to new Oracle server database

Symptom: 
Reports that used to take 15 seconds to run on the old server now take three minutes.
Product Line: 
Abila Millennium

How to delete reports inside or outside the Millennium interface

Product Line: 
Abila Millennium

DF-M16483- Scheduled reports disappear from the Queue

Symptom: 
When scheduling the same report to run multiple times with the same name, the report runs once and subsequent reports are removed from the queue.  
Product Line: 
Abila Millennium

"404 error" or "the table <tablename_full> could not be found" viewing reports after moving to new server

Symptom: 
After moving to a new server, users cannot view ANY reports. Getting "404" The table could not be found message.

Running the queue as a service, we can see the cmdcrystal.log file displays all tables cannot be found for any report, for any user, even SA user. If running the queue as an...
Product Line: 
Abila Millennium

DF-M17254-Reporting > Crystal format stopped working if referencing the table “corebio” - “The table 'corebio' could not be found”

Symptom: 
Reporting > Crystal format stopped working if referencing the table ‘corebio’ rather than the view ‘corebio_full’ after upgrading to 2014.0

Cmdcrystal.log error – “The table 'corebio' could not be found.”
...
Product Line: 
Abila Millennium

Reporting > Report submission to the queue freezes system

Symptom: 
Report submission to the queue freezes system (system wide problem affects all users)
Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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