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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-FA-24358-Unposted Budget Transactions Show in Actual Columns when Include Unposted is Checked on Balance Sheet

Symptom: 

Including Unposted Transactions on to a Balance Sheet pulls budget data into actual.

Product Line: 
Abila MIP Fund Accounting

DF-FA-24669-Error on Cash Journal ‘Cannot insert the value NULL into column ‘PlayerID’

Symptom: 

Message ‘Cannot insert the value NULL into column’ when attempting to run the Cash Journal after removing ‘Vendor Issue 1099’ from the filter tab.

Product Line: 
Abila MIP Fund Accounting

DF-FA-23082-Error “Incorrect Syntax” in drill down when running Statement of Activities

Symptom: 

When running the Statement of Activities and then clicking the drill down icon, the error message “Incorrect syntax near… displays. 

Product Line: 
Abila MIP Fund Accounting

DF-FA-25273-Vendor Activity Report Leaving off AP Credit Memo when filtered on Check Date

Symptom: 

When filtering on the Check/Voucher date the report excludes the AP Credit memo. Yet it leaves the invoice, which shouldn’t have a ‘check date’. 

Product Line: 
Abila MIP Fund Accounting

COleDispatchException- Excel failed to save the workbook

Symptom: 

When trying to save an excel file in the Abila Private Cloud. When the user attempts to save a file, they will get an error about the location not being available first– then they will get a COleDispatchException error.

 

Product Line: 
Abila MIP Fund Accounting
Abila Nonprofit Online

DF-FA-25557-‘Mulit-part identifier’ error when running Vendor Activity report with UDF

Symptom: 

When running a Vendor Activity report with a filter for a custom column that is not included on the report body, the report errors with ‘The multi-part identifier “tblDLDocument_UDF.sdoclevel_udf” could not be bound.”.

Product Line: 
Abila MIP Fund Accounting

DF-FA-25613-Error ‘Ambiguous column name ‘SDesignationCode’ on Posted Transaction Report

Symptom: 

When running a posted transaction report and including all columns in the report body, the report will error with the message ‘Ambiguous column name ‘sDesignationCode’

Product Line: 
Abila MIP Fund Accounting

DF-FA-25615-Earning Codes are listed in Alphabetical Order on Quick Calculated Check Register

Symptom: 

The Earnings codes in version 2020.1.1 are listed on the Calculated Quick Register Report in alphabetical order, rather than the order entered on the TimeSheet. This is a change from prior versions where the earning codes were listed in the same order as the TimeSheet.

Product Line: 
Abila MIP Fund Accounting

DF-FA-25629-Quick Check/Transaction Register Does Not Display Full SSN

Symptom: 

When running the Payroll History report, Quick Check/Transaction Register, the Social Security Number only displays the last 4 digits.  Security has been setup to display sensitive information.

Product Line: 
Abila MIP Fund Accounting

DF-FA-25645-Custom Column does not report as configured

Symptom: 

After creating a simple Formula Custom Column (Current Period Actual/9) * 12, the report is only display the results of the calculation contained in the parenthesis.

Product Line: 
Abila MIP Fund Accounting

FAQ – Using The Calculated Amount Field Option Toggle In Report Options

Product Line: 
Abila Fundraising 50

DF-FR-23690-Constituent Giving Summary Report totals not updated when toggling between constituents in the History pane

Symptom: 

Constituent Giving Summary Report does not update the appropriate transaction and cash totals when toggling between constituents using the History pane
 

Product Line: 
Abila Fundraising 50

SCR-Invalid Merge Field window appears when merging to an existing document.

Symptom: 

PLEASE NOTE:  For assistance on topics not covered by your Abila Maintenance & Support Agreement, such as training / troubleshooting a 3rd party application (Microsoft Word); our Sales team can connect you with a Business Partner or our Client...

Product Line: 
Abila Fundraising 50

DF-M24948-Clicking Add while select data values dropdown is open results in 0 records running report

Symptom: 
Report returns 0 records if the data values have  highlighted and Add was pressed before the dropdown list of field values has disappeared.




...
Product Line: 
Abila Millennium

Memory issues running reports

Symptom: 
Multiple runrepor.exe are displaying in task manager and the server is at max memory usage while users are working in Millennium and running reports.
There may be an error from SQL server that displays : 1455: The paging file is too small for this operation to complete.
 
Product Line: 
Abila Millennium

AFO Demo Videos

Product Line: 
Abila Fundraising Online

How to create a workstation ODBC connection for use in Crystal Reporting

Product Line: 
Abila Millennium

DF-FA-25065- Financial Statement Format Overwrites titles when Equity Section is enabled without an underline included

Symptom: 

On the Statement of Activities there is no space between the non-equity section and the equity section causing an overlap/overwrite of the section titles when no underline is selected, and an Equity Section is included.

Product Line: 
Abila MIP Fund Accounting

DF-FR-20089-Total # of Years Giving and Total Consecutive Years Giving Fields are Unavailable for Export

Symptom: 

...

Product Line: 
Abila Fundraising 50

Title: FAQ-What report should I use to analyze AP detail transactions?

Product Line: 
Abila MIP Fund Accounting

DF-FA-25244-E-Req PO Voucher Report shows incorrect information

Symptom: 

The Electronic Requisition Purchase Order Voucher Report only shows one row for an item that is listed multiple times on a requisition.

Product Line: 
Abila MIP Fund Accounting

Creating Anchor Tags

Product Line: 
Abila Fundraising Online

DF-FA-25296-Attempting to run a report in the Modern UI returns message ‘Your report is generating.’

Symptom: 

When running reports in the Modern User Interface the message ‘Your report is generating’ with 0% complete, but the report never completes.

Product Line: 
Abila MIP Advance

DF-FA-24163- Balance Sheet’s Prior Year Column Displays Activity from Two Years Back

Symptom: 

The Balance Sheet displays the activity of the account for the 2015-2016 FY in the ‘Prior Year’ column instead of the prior year 2016-2017 FY as specified in the Current Reporting Year Begins date.  

Product Line: 
Abila MIP Fund Accounting

DF-FA-22811-Error ‘Incorrect syntax near ‘ISNULL’ when running Normal Trial Balance that includes group Codes using Drill Down

Symptom: 

When attempting to run a saved Normal Trial Balance that includes Group Codes the error ‘Incorrect syntax near ‘ISNULL’ is display when clicking on the Drill Down Icon.
 

Product Line: 
Abila MIP Fund Accounting
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Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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