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Knowledgebase Search

The results of your search are shown below. To refine your search, revise your keywords, and/or select the appropriate check boxes to the right.

DF-FA-25544-941 Worksheet Report has Incorrect Values in Extra MC Withholding

Symptom: 

‘Taxable additional medicare wages’ showing on the 941 Worksheet report where there is no difference between employee and employer amounts. 

Product Line: 
Abila MIP Fund Accounting

DF-FA-25377-Modern UI-Financial Reports Export Numbers as Text

Symptom: 

Exporting the Comparative Balance Sheet to Excel, from the Modern User Interface, results in Excel storing numbers as text.  

Product Line: 
Abila MIP Advance

DF-FA-25542-MIP Modern- Internal Error when running Statement of

Symptom: 

When running a Statement of Activities in MIP Modern an error message is generated - ‘The report cannot be generated. Internal Error’ Close.

Product Line: 
Abila MIP Fund Accounting

What is the LYBUNT Report in FR50?

Product Line: 
Abila Fundraising 50

Favorites-Recent Reports- Not accurately displaying most current report

Symptom: 

Recent Reports display does not always accurately reflect (display) the most current report that was either: run, edited or published by specific user.

Product Line: 
Abila Millennium

Criteria overwritten for reports having same report table name

Symptom: 

When you save report criteria as a Report Administrator, the criteria is overwritten for any report that has the same report table name.

Expected behavior:  Criteria should not be overwritten for reports with the same worktable name.  Report criteria are expected to be...

Product Line: 
Abila Millennium

Missing user record in dbo.report_options record can cause IIS crash during report generation

Symptom: 

If a user running reports does not have a record in the report options table, the IIS could crash.

Product Line: 
Abila Millennium

DF-FR-21641-Deletion of Preferred Name card causes blank Basic Card

Symptom: 

End user is allowed to delete the only preferred name card and causes the Basic card to be blank. This applies to Individual and Organization record types.

 

Product Line: 
Abila Fundraising 50

How to email a report to someone from within the FR50 hosted environment?

Product Line: 
Abila Fundraising 50

Financial Reports returns all transactions when using a define field

Symptom: 

Even though a defined field was used in a Financial Report query, all of constituent's transactions appear in the report rather than just those specified in the defined field parameters.

Product Line: 
Abila Fundraising 50

What transactions types are used to calculate the totals indicated on the Campaign Overview Card versus the Campaign Overview Report?

Product Line: 
Abila Fundraising 50

What report will show solicitations, number of gifts, and total gift amount?

Product Line: 
Abila Fundraising 50

DF-FA-25650- Export to Excel Produces Errors on Certain Expanded GL Reports

Symptom: 

When exporting an Expanded GL report to Excel in MIP Modern, the Microsoft Excel message is displayed, ‘We found a problem with some content in xxxxx.xlsx.  Do you want us to try and recover as much as we can?  If you trust the source of this workbook, click Yes.’

Product Line: 
Abila MIP Fund Accounting
Abila MIP Advance

Merging Documents with Office 2013

Product Line: 
Abila Fundraising 50

Unable to view express reports using a custom format

Symptom: 

When you run an Express report using a custom format, the thumbnail image used to view the express report does not display.

Expected behavior:  Thumbnail placeholder should display next to express report allowing user to click on and view results.

Product Line: 
Abila Millennium

Users cannot create output for custom reports

Symptom: 
...
Product Line: 
Abila Millennium

DF-FR-18290-Print Browse Prints Only Headers

Symptom: 

Only column headers are printed when printing a browse list

Product Line: 
Abila Fundraising 50

RFA-M17193-Reporting > Custom Crystal format: Error exporting report to XSL or HTML: 404 - File or directory not found

Symptom: 
Reporting > Custom Crystal format: Error exporting report to XSL or HTML: 404 - File or directory not found
Product Line: 
Abila Millennium

Profile Report error "Error encountered when opening this report"

Symptom: 
Profile Report error "Error encountered when opening this report"

Product Line: 
Abila Millennium

How do I remove Home Page Reports ?

Product Line: 
Abila Millennium

Does Abila Fundraising 50 work with Office 365?

Product Line: 
Abila Fundraising 50

DF-FA-26295-MIP Modern – running report returns ‘No events to report’

Symptom: 

 After making a change to the report setup of a saved Check/Voucher report, then attempting to run the report, the message ‘no events to report’ displays.

Product Line: 
Abila MIP Advance

DF-FA-26449- Security Report, Group ID filter fails to filter

Symptom: 

 Message ‘There are no records available for the selected criteria’ when running a security report filtered by a group.

Product Line: 
Abila MIP Fund Accounting

DF-FA-26375-Drill Down Returns error ‘Invalid Object name’

Symptom: 

‘Invalid Object Name’ error displays after selecting Drill Down in a Statement of Revenue and Expenditures in a Changes in Fund Balance Section.

Product Line: 
Abila MIP Fund Accounting

"Failed to open the connection" running custom crystal format

Symptom: 
The following error is found in the Cmdcrystal.log file in the Queue folder on the reporting server:

2018/04/06==10:39:26 User: DMackerel Report Name: Annual Fund Report Report Path: \\WESTLAKE02\Reports Destination: E
 
Workfile:...
Product Line: 
Abila Millennium
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Abila

Abila serves strategic leaders and managers in dynamic nonprofit organizations, associations and government agencies with comprehensive membership management SaaS and software solutions. Organizations trust Abila to simplify and streamline accounting, donor and grant management and large scale fundraising processes so they can perform their best work and focus on delivering their unique mission. For Abila, it's personal and backed by a team with more than 50 years of experience dedicated to helping organizations achieve their vision.

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